Kyle and Ryan are always amazing at keeping building running smoothly. Speedy and professional with tons of knowledge. They get it done and super reasonable pricing.
Kyle and Ryan provide amazing customer service and have serviced our school numerous times. They are always professional and consistently give us helpful feedback to keep our units running smoothly. The kids love them and are always eager to help out when they visit!
Gerrad was prfessional and very thorough. His knowledge, technical skills, and personality are exceptional. I am going to request him next time we need service to our three units. Thanks Right Choice AC/Plumbing, for above average service. A.Oney
The Right Choice Air conditioning provides an excellent service. They are quick, reliable, and very responsive. Jared our tech was very detailed and professional. He has the best customer service. I really appreciated Jared taking time to explain in detail the issues in my HVAC unit.
Ryan, was professional and informative, he explained everything he found and what could be done to make our a/C system operate more effective and efficiently. He arrived on time and didn't waste time performing the inspection. My wife and I were very impressed with Ryan.
Satisfied with work performed. Techs were friendly, polite and efficient. Explained job well. from 10/10/25 from 10/13/25 plumbing pipe repair gets low rating for attempting to replace bricks removed for faucet replaced. Plumbing ok, but left cover off water meter and tools in yard
My technician Ryan was great. He was very polite and informative. No crazy sales tactics or armed, twisting. I will definitely call them again for any AC service that I need
Oh my goodness! Having our Air Ducts cleaned was a terrific experience! Cade & Lucas were Friendly, Professional, and Knowledgeable about what we needed. My husband & I were so impressed! And the price we paid was ridiculously inexpensive! We will definitely be using them for all our future Heating & Air Conditioning (and Plumbing) needs. Thanks guys, we appreciate you both for fixing our dust issue!!
The Right Choice was great. Our AC unit stopped working and they were able to come out the same day I called and it was fixed and good to go within 30 minutes. The technician Ryan went above and beyond and provided tips and advice on ways to keep the unit functioning as efficiently as possible.
I can’t say enough good things about this company! From start to finish, they were professional, reliable, and went above and beyond. The technician showed up right on time, explained everything clearly, and made sure I understood the work that needed to be done. They worked quickly but never cut corners, and the quality of their work really shows. My system is running better than ever, and the difference in comfort is night and day.
Our service technichian Cade Hitt was very knowledgeable and quickly fixed our broken AC unit. We appreciate the prompt attention to our problem. We were kept informed by text of when our service person would arrive. We highly recommend The Right Choice Air Conditioning Heating and Plumbing.
Abiel Rodriguez was awesome. Came in and did his job told us what the issue was and recommended what needed to be taken care of. Great customer service
My AC was fixed in no time with fast, reliable service; the technician was friendly and ensured everything was explained clearly. Dejo esto por qué según quiero ayudar a los mishis
My name is Luis and I must say this company resolved my AC issues that three other companies could not. They saved me money and the service was on point. Local company well known with great reviews. I’m impressed and I will let anyone know as I will use them anytime needed. Great service great work by your techs. And extremely professional service.
I had the pleasure of working with Randy. He was very patient and answered all my questions. He even took the time to explain what he was working on and his thought process. Very professional and friendly.
Wonderful experience. Very friendly and professional team of guys.
Alfredo was very thorough with his heater tune up, despite it being a very very old one and gathered enough evidence in a professional manner to help guide me to my decision to replace it for safety reasons.
I already knew it was gonna have to happen eventually, but after his job well done it was discovered sooner was better and safer than later.
He was able to get me sorted and today(the next day) the guys are at work!
This company in my opinion is shady!!! In October they charged my $4800 to replace my "leaky coil" on my unit. After taking the unit out it appeared rusted and looked as if it had been leaking for years. BUT I have their maintenance plan and they were at my house in August because the unit "froze up" according to the tech. So yesterday they came to due the furnace and the tech said that "the ignitor wasn't heating properly". I asked how much it would cost to repair it? The tech said "$586" I asked why so much when the ignitor only cost about $40-50? He answer was "I don't make the prices" I told him to just put it back and I'll change it myself. I proceeded to call the manager but he wasn't in the office but I didn't receive a call back. I called again today and he was still out of the office. I later got a call from a guy claiming to be the owner. I explained to him that I believe they were jacking up the price, he told me "that's the price of doing business and that he had to pay his techs and pay for operating cost for the company". I have no problem with paying for labor but $586 for a $40 part =$546 in labor for a 10 minute job. I told him I would never use his company again. He asked if there was anything he could do to keep me as a customer, I told him I don't trust your company to give me a fair rate and I would never do business with them again. Please get a 2nd opinion if you choose to use this company
Great service. Called company and got same day service for my heat. Was very grateful. Heat went out on one of the coldest days of the year. Tech came out worked so fast and efficiently. Also had a smile on his face. Would use them again and again.
I had an excellent experience with Ryan from Right Choice. He conducted a thorough inspection of my HVAC system, addressed all necessary repairs, and explained everything clearly along the way. The work included replacing the condensate pipe, repairing the drip pan, insulating parts, and fixing wiring, all of which were completed efficiently and professionally. Not only was the work done to the highest standards, but the communication and attention to detail were also exceptional. Ryan ensured everything was in perfect working condition before leaving and provided clear documentation, including photos, which were incredibly helpful. I highly recommend him for his outstanding service and professionalism.
My heater wasn’t heating properly. They sent someone out the same day who fixed the problem immediately. They also put together a maintenance list for me to address, if/when I wanted to going forward. Great service. I will have them back.
I'm not sure who came up with the name Right Choice. They have been Wrong Choice since putting in our units. They didn't get permits, left wires hanging out by the outside unit. We've had more problems than enough with this company. We had to go to TDLR and the city because we found out they hadn't got the permits to put the units in. The city red tagged them. Right (Wrong) Choice came out and fixed the problem once the city got involved. However, because we have a parts and labor warranty with them, which was included in the price of the units, we still call them to do maintenance. Until the warranty runs out, we cannot use any legitimate HVAC company. I must add, they don't maintain ANYTHING. We hate to call them because the units work better before they come to do maintenance than after they come. Make it make sense. It seems like they are trying to destroy the units because the warranty will be running out soon and because we put a ding on their reputation with TDLR. Well, they're going to get another ding on their reputation. They are just...SORRY!
So, we called them out to do maintenance on the systems. Now, all of a sudden the downstairs unit needs a compressor. They came out today to put in a compressor around 3:00 pm, I think it was. I received a text message from my husband saying it was 8:52 PM and they were still here. JUST SORRY! While putting the compressor in, they broke our Ecobee thermostat and commenced to put another thermostat in that they had in the truck, which was nowhere near comparable to the Ecobee they took out. THEN, they walked out without fixing anything and didn't even let my husband know they were gone. Where is the ecobee thermostat? It's not theirs. Anyway, needless, to say we are still without air. Make it make sense! I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY. THEY ARE COMPLETE FAILURES on so many levels, new management or not. If I was a betting person, I'd bet they would never win a competition for who was the best HVAC company. It seems to me they've been working so hard to SEEK and DESTROY that they probably wouldn't know how to win the challenge. Almost every visit has ended with FAILURE and CHAOS! This is the last year of the warranty and they seem to be trying everything to destroy our units. Did I mention, I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY! Until next year, whenever they come cameras will be on them for submission to court. They don't like working with the camera on them probably because it shows that are not capable of fixing the problem. Or, that they're scammers.
I will be submitting a review here every week (or maybe everyday) until our units are completely fixed and until they provide a thermostat comparable to the one we had. I can't stand dealing with this company.
So, the saga continues...SMH
11.26.2024 Well, as I said before, the saga continues. And how about our warranty doesn't end until 2026. This is such a sad situation and for no reason. They are supposed to be replacing a compressor and a coil. BTW, it's always a problem with BOTH units. Every time they come, there ends up being a problem with something else. Now, it's the thermostat AGAIN! They can't get the thermostat to come on for the air conditioner. REALLY!!!? It was working before. Watch they say they have to come back next week...after Thanksgiving. Don't ever get parts and labor warranty because you continue to pay for it somehow or another. SMH. Bless their hearts. I'm convinced they'll never get it "right". Maybe they need to change their name to "Wrong" Choice or Absolutely "Wrong" Choice. My husband says give them a chance to fix it before I post a review. I'm posting anyway because no one would believe my prediction afterwards. When they're finished I will, if I'm wrong I will let you know.
Alfredo is a five star. He very friendly give lots of valueable info about the job he's doing..# 1 down to earth kind of Guy would recommend him to friends and family..
My AC Unit has problems and is an older model. Alfredo Ramos-Medellin was professional, understanding, and clearly presented my options. I appreciated his patience in explaining the advantages and disadvantages of those options. I appreciate his help.
Alfredo was excellent he go over my HVAC system on cooling and heating he was very professional and did a greater job will hily recommend for any AC and heating needed going forward
We are Right Choice club members, and we have had an excellent experience with them every time they have been here. This time was no different. Our HVAC system stopped working so we thought it may need refrigerant and called them for service. Randy, our service tech diagnosed a bad blower motor on a 4 year old air handler. We initially decided to have the work covered by our home warranty service, but that is a story for another time about a different HVAC service company. When it became clear we wouldn’t be working with that company, I reconnected with Randy at Right Choice. He was able to get the work covered under the manufacturer’s warranty and just finished replacing the blower motor. Everything is working great as expected! Randy was also able to fix the root cause of the motor failure so that this won’t happen again. He does great work!
From the install of our mini-split in the garage through this most recent repair, it is obvious we made the Right Choice using this company! See what I did there?
Alfredo did a thorough job assessing insulation needs in my house. He gave me the different options I have and also suggested a couple of additional things for having a better attic. Very gals with the assessment and plan to add insulation to my attic.
Amazing service! Did not expect this at all! Alfredo Ramos did an outstanding job! Super experienced and answer every question I had! I will definitely recommend this company to do your service check or fixes. 10/10! Loved it!
Been working with the Right Choice a few years now for all my heating and ac needs. Very professional, reasonably priced and always responsive and accommodating. They arrive on time and usually finish earlier than expected. Alfredo came today to do maintenance on my 3 units. He’s so nice, very friendly, professional and thorough!! He took the time to explain and show me everything!
They have been wonderful! We've met a few different techs and all were great. The most recent one was also just as great, Alfredo! We hope to keep enjoying their services, but at the same time we also hope not to have things break 🙂
Alfredo was prompt and efficient. He was very good with communication and explained everything in detail. Super courteous and showed great customer service skills. Wore the booties in the house and cleaned up after himself. 5 stars!!!
Alfredo came out today and performed routine maintenance on our HVAC system. He was kind and courteous, fixed a few minor problems we had, as well as helped us put our new filter on. Great service with a smile. Thanks, Alfredo!
I have worked with Chris and Coby with this company. They were both very friendly, but most importantly was very honest with no updates and gimmicks which I really appreciated. I’d happily use this company again.
Our heater stopped working during winter and we immediately called the company. The technicians came the next day and now my heater functions just fine
Alfredo was a excellent technician he walked through my ac problems and all the options that were there for me and my budget can not thank him enough for getting the ac going and cooling off this texas heat!
Jon was friendly professional and completed the job quickly. We got an appointment the same day we called and the company stayed in contact until he arrived-very satisfied & recommend highly!
Use this company at your own risk. I was sold a brand new air handler in the attic because it was suggested that just cleaning the coils etc would be almost as expensive as a new unit, this was in 2023. I signed up for the maintenance plan along with the duct cleaning service that took over 6 months to complete due to re-scheduling and equipment problems. They actually tried to show up at 7 pm for a 4 hour job. 6 months later our scheduled maintenance service is due and when the tech completes the service he tells us it is not operating properly the pressure is too low, sounds like a warranty issue to me but then I'm told the plenim that was installed on the unit was incorrect size and not in the original price of the unit. My reply was why was it installed incorrectly in the first place! So in order to fix my problem they quoted me another $2400 to fix and then took 5 months getting back to me and offered to install at half price. This is not how business should be handled, they should have taken care of this it was their mistake. Would not recommend.
Right Choice has been amazing in taking care of what we need. Their service is professional and great at following up Abiel was our technician that came out and took the time to explain any concerns or issues I was having with my AC and made great recommendations. He went above and beyond and I highly recommend Right Choice.
Right Choice was fantastic. They texted me a reminder that my A/C hadn't been looked at and that it was time to look at it. Honestly, I didn't even know that I should be doing this, but I'm glad that I did, because I did have an issue with the A/C several years ago where it stopped working in the dead of summer and required emergency maintenance. So my goal now is to prevent that from happening.
Alfredo Ramos was fantastic. For a low rate, he did a thorough diagnostic workup of my unit and everything related to it and helped me make the decision as to what to do next. He took his time explaining things and clearly knows how these things work. I really enjoyed meeting him and working with Right Choice.
Johnathan did a great job for us. We had a tree root grow into our main house drain and it was totally blocked. He got here very fast and went the extra mile to get the pipe completely clear. He is very professional and efficient at his job. 10/10 would recommend. He really saved us a lot of headache before the long weekend.
Kyle and Ryan are always amazing at keeping building running smoothly. Speedy and professional with tons of knowledge. They get it done and super reasonable pricing.
Kyle and Ryan provide amazing customer service and have serviced our school numerous times. They are always professional and consistently give us helpful feedback to keep our units running smoothly. The kids love them and are always eager to help out when they visit!
Gerrad was prfessional and very thorough. His knowledge, technical skills, and personality are exceptional. I am going to request him next time we need service to our three units. Thanks Right Choice AC/Plumbing, for above average service. A.Oney
The Right Choice Air conditioning provides an excellent service. They are quick, reliable, and very responsive. Jared our tech was very detailed and professional. He has the best customer service. I really appreciated Jared taking time to explain in detail the issues in my HVAC unit.
Ryan, was professional and informative, he explained everything he found and what could be done to make our a/C system operate more effective and efficiently. He arrived on time and didn't waste time performing the inspection. My wife and I were very impressed with Ryan.
Satisfied with work performed. Techs were friendly, polite and efficient. Explained job well. from 10/10/25 from 10/13/25 plumbing pipe repair gets low rating for attempting to replace bricks removed for faucet replaced. Plumbing ok, but left cover off water meter and tools in yard
My technician Ryan was great. He was very polite and informative. No crazy sales tactics or armed, twisting. I will definitely call them again for any AC service that I need
Oh my goodness! Having our Air Ducts cleaned was a terrific experience! Cade & Lucas were Friendly, Professional, and Knowledgeable about what we needed. My husband & I were so impressed! And the price we paid was ridiculously inexpensive! We will definitely be using them for all our future Heating & Air Conditioning (and Plumbing) needs. Thanks guys, we appreciate you both for fixing our dust issue!!
The Right Choice was great. Our AC unit stopped working and they were able to come out the same day I called and it was fixed and good to go within 30 minutes. The technician Ryan went above and beyond and provided tips and advice on ways to keep the unit functioning as efficiently as possible.
I can’t say enough good things about this company! From start to finish, they were professional, reliable, and went above and beyond. The technician showed up right on time, explained everything clearly, and made sure I understood the work that needed to be done. They worked quickly but never cut corners, and the quality of their work really shows. My system is running better than ever, and the difference in comfort is night and day.
Our service technichian Cade Hitt was very knowledgeable and quickly fixed our broken AC unit. We appreciate the prompt attention to our problem. We were kept informed by text of when our service person would arrive. We highly recommend The Right Choice Air Conditioning Heating and Plumbing.
Abiel Rodriguez was awesome. Came in and did his job told us what the issue was and recommended what needed to be taken care of. Great customer service
My AC was fixed in no time with fast, reliable service; the technician was friendly and ensured everything was explained clearly. Dejo esto por qué según quiero ayudar a los mishis
My name is Luis and I must say this company resolved my AC issues that three other companies could not. They saved me money and the service was on point. Local company well known with great reviews. I’m impressed and I will let anyone know as I will use them anytime needed. Great service great work by your techs. And extremely professional service.
I had the pleasure of working with Randy. He was very patient and answered all my questions. He even took the time to explain what he was working on and his thought process. Very professional and friendly.
Wonderful experience. Very friendly and professional team of guys.
Alfredo was very thorough with his heater tune up, despite it being a very very old one and gathered enough evidence in a professional manner to help guide me to my decision to replace it for safety reasons.
I already knew it was gonna have to happen eventually, but after his job well done it was discovered sooner was better and safer than later.
He was able to get me sorted and today(the next day) the guys are at work!
This company in my opinion is shady!!! In October they charged my $4800 to replace my "leaky coil" on my unit. After taking the unit out it appeared rusted and looked as if it had been leaking for years. BUT I have their maintenance plan and they were at my house in August because the unit "froze up" according to the tech. So yesterday they came to due the furnace and the tech said that "the ignitor wasn't heating properly". I asked how much it would cost to repair it? The tech said "$586" I asked why so much when the ignitor only cost about $40-50? He answer was "I don't make the prices" I told him to just put it back and I'll change it myself. I proceeded to call the manager but he wasn't in the office but I didn't receive a call back. I called again today and he was still out of the office. I later got a call from a guy claiming to be the owner. I explained to him that I believe they were jacking up the price, he told me "that's the price of doing business and that he had to pay his techs and pay for operating cost for the company". I have no problem with paying for labor but $586 for a $40 part =$546 in labor for a 10 minute job. I told him I would never use his company again. He asked if there was anything he could do to keep me as a customer, I told him I don't trust your company to give me a fair rate and I would never do business with them again. Please get a 2nd opinion if you choose to use this company
Great service. Called company and got same day service for my heat. Was very grateful. Heat went out on one of the coldest days of the year. Tech came out worked so fast and efficiently. Also had a smile on his face. Would use them again and again.
I had an excellent experience with Ryan from Right Choice. He conducted a thorough inspection of my HVAC system, addressed all necessary repairs, and explained everything clearly along the way. The work included replacing the condensate pipe, repairing the drip pan, insulating parts, and fixing wiring, all of which were completed efficiently and professionally. Not only was the work done to the highest standards, but the communication and attention to detail were also exceptional. Ryan ensured everything was in perfect working condition before leaving and provided clear documentation, including photos, which were incredibly helpful. I highly recommend him for his outstanding service and professionalism.
My heater wasn’t heating properly. They sent someone out the same day who fixed the problem immediately. They also put together a maintenance list for me to address, if/when I wanted to going forward. Great service. I will have them back.
I'm not sure who came up with the name Right Choice. They have been Wrong Choice since putting in our units. They didn't get permits, left wires hanging out by the outside unit. We've had more problems than enough with this company. We had to go to TDLR and the city because we found out they hadn't got the permits to put the units in. The city red tagged them. Right (Wrong) Choice came out and fixed the problem once the city got involved. However, because we have a parts and labor warranty with them, which was included in the price of the units, we still call them to do maintenance. Until the warranty runs out, we cannot use any legitimate HVAC company. I must add, they don't maintain ANYTHING. We hate to call them because the units work better before they come to do maintenance than after they come. Make it make sense. It seems like they are trying to destroy the units because the warranty will be running out soon and because we put a ding on their reputation with TDLR. Well, they're going to get another ding on their reputation. They are just...SORRY!
So, we called them out to do maintenance on the systems. Now, all of a sudden the downstairs unit needs a compressor. They came out today to put in a compressor around 3:00 pm, I think it was. I received a text message from my husband saying it was 8:52 PM and they were still here. JUST SORRY! While putting the compressor in, they broke our Ecobee thermostat and commenced to put another thermostat in that they had in the truck, which was nowhere near comparable to the Ecobee they took out. THEN, they walked out without fixing anything and didn't even let my husband know they were gone. Where is the ecobee thermostat? It's not theirs. Anyway, needless, to say we are still without air. Make it make sense! I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY. THEY ARE COMPLETE FAILURES on so many levels, new management or not. If I was a betting person, I'd bet they would never win a competition for who was the best HVAC company. It seems to me they've been working so hard to SEEK and DESTROY that they probably wouldn't know how to win the challenge. Almost every visit has ended with FAILURE and CHAOS! This is the last year of the warranty and they seem to be trying everything to destroy our units. Did I mention, I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY! Until next year, whenever they come cameras will be on them for submission to court. They don't like working with the camera on them probably because it shows that are not capable of fixing the problem. Or, that they're scammers.
I will be submitting a review here every week (or maybe everyday) until our units are completely fixed and until they provide a thermostat comparable to the one we had. I can't stand dealing with this company.
So, the saga continues...SMH
11.26.2024 Well, as I said before, the saga continues. And how about our warranty doesn't end until 2026. This is such a sad situation and for no reason. They are supposed to be replacing a compressor and a coil. BTW, it's always a problem with BOTH units. Every time they come, there ends up being a problem with something else. Now, it's the thermostat AGAIN! They can't get the thermostat to come on for the air conditioner. REALLY!!!? It was working before. Watch they say they have to come back next week...after Thanksgiving. Don't ever get parts and labor warranty because you continue to pay for it somehow or another. SMH. Bless their hearts. I'm convinced they'll never get it "right". Maybe they need to change their name to "Wrong" Choice or Absolutely "Wrong" Choice. My husband says give them a chance to fix it before I post a review. I'm posting anyway because no one would believe my prediction afterwards. When they're finished I will, if I'm wrong I will let you know.
Alfredo is a five star. He very friendly give lots of valueable info about the job he's doing..# 1 down to earth kind of Guy would recommend him to friends and family..
My AC Unit has problems and is an older model. Alfredo Ramos-Medellin was professional, understanding, and clearly presented my options. I appreciated his patience in explaining the advantages and disadvantages of those options. I appreciate his help.
Alfredo was excellent he go over my HVAC system on cooling and heating he was very professional and did a greater job will hily recommend for any AC and heating needed going forward
We are Right Choice club members, and we have had an excellent experience with them every time they have been here. This time was no different. Our HVAC system stopped working so we thought it may need refrigerant and called them for service. Randy, our service tech diagnosed a bad blower motor on a 4 year old air handler. We initially decided to have the work covered by our home warranty service, but that is a story for another time about a different HVAC service company. When it became clear we wouldn’t be working with that company, I reconnected with Randy at Right Choice. He was able to get the work covered under the manufacturer’s warranty and just finished replacing the blower motor. Everything is working great as expected! Randy was also able to fix the root cause of the motor failure so that this won’t happen again. He does great work!
From the install of our mini-split in the garage through this most recent repair, it is obvious we made the Right Choice using this company! See what I did there?
Alfredo did a thorough job assessing insulation needs in my house. He gave me the different options I have and also suggested a couple of additional things for having a better attic. Very gals with the assessment and plan to add insulation to my attic.
Amazing service! Did not expect this at all! Alfredo Ramos did an outstanding job! Super experienced and answer every question I had! I will definitely recommend this company to do your service check or fixes. 10/10! Loved it!
Been working with the Right Choice a few years now for all my heating and ac needs. Very professional, reasonably priced and always responsive and accommodating. They arrive on time and usually finish earlier than expected. Alfredo came today to do maintenance on my 3 units. He’s so nice, very friendly, professional and thorough!! He took the time to explain and show me everything!
They have been wonderful! We've met a few different techs and all were great. The most recent one was also just as great, Alfredo! We hope to keep enjoying their services, but at the same time we also hope not to have things break 🙂
Alfredo was prompt and efficient. He was very good with communication and explained everything in detail. Super courteous and showed great customer service skills. Wore the booties in the house and cleaned up after himself. 5 stars!!!
Alfredo came out today and performed routine maintenance on our HVAC system. He was kind and courteous, fixed a few minor problems we had, as well as helped us put our new filter on. Great service with a smile. Thanks, Alfredo!
I have worked with Chris and Coby with this company. They were both very friendly, but most importantly was very honest with no updates and gimmicks which I really appreciated. I’d happily use this company again.
Our heater stopped working during winter and we immediately called the company. The technicians came the next day and now my heater functions just fine
Alfredo was a excellent technician he walked through my ac problems and all the options that were there for me and my budget can not thank him enough for getting the ac going and cooling off this texas heat!
Jon was friendly professional and completed the job quickly. We got an appointment the same day we called and the company stayed in contact until he arrived-very satisfied & recommend highly!
Use this company at your own risk. I was sold a brand new air handler in the attic because it was suggested that just cleaning the coils etc would be almost as expensive as a new unit, this was in 2023. I signed up for the maintenance plan along with the duct cleaning service that took over 6 months to complete due to re-scheduling and equipment problems. They actually tried to show up at 7 pm for a 4 hour job. 6 months later our scheduled maintenance service is due and when the tech completes the service he tells us it is not operating properly the pressure is too low, sounds like a warranty issue to me but then I'm told the plenim that was installed on the unit was incorrect size and not in the original price of the unit. My reply was why was it installed incorrectly in the first place! So in order to fix my problem they quoted me another $2400 to fix and then took 5 months getting back to me and offered to install at half price. This is not how business should be handled, they should have taken care of this it was their mistake. Would not recommend.
Right Choice has been amazing in taking care of what we need. Their service is professional and great at following up Abiel was our technician that came out and took the time to explain any concerns or issues I was having with my AC and made great recommendations. He went above and beyond and I highly recommend Right Choice.
Right Choice was fantastic. They texted me a reminder that my A/C hadn't been looked at and that it was time to look at it. Honestly, I didn't even know that I should be doing this, but I'm glad that I did, because I did have an issue with the A/C several years ago where it stopped working in the dead of summer and required emergency maintenance. So my goal now is to prevent that from happening.
Alfredo Ramos was fantastic. For a low rate, he did a thorough diagnostic workup of my unit and everything related to it and helped me make the decision as to what to do next. He took his time explaining things and clearly knows how these things work. I really enjoyed meeting him and working with Right Choice.
Johnathan did a great job for us. We had a tree root grow into our main house drain and it was totally blocked. He got here very fast and went the extra mile to get the pipe completely clear. He is very professional and efficient at his job. 10/10 would recommend. He really saved us a lot of headache before the long weekend.
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