Terms and Conditions

Last Updated: April 16, 2026

1. Introduction

Welcome to The Right Choice Air Conditioning, Heating & Plumbing (“The Right Choice HVAC,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at therightchoicetexas.com (“Website”), our services, and any communications — including SMS/text messages — that you receive from us.

By accessing our Website, scheduling a service, or opting in to receive text messages, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

2. Services

The Right Choice HVAC provides residential and commercial heating, ventilation, air conditioning (HVAC), plumbing, and related services in the Dallas–Fort Worth metropolitan area and surrounding communities. Our services include but are not limited to:

Furnace and heating system repair, maintenance, and installation
Air conditioning repair, maintenance, and installation
New HVAC system installation and replacement
Air duct cleaning and maintenance
Plumbing repair and installation
Indoor air quality assessments
Emergency HVAC and plumbing services

All services are subject to availability and scheduling. Estimates provided are valid for 30 days unless otherwise stated in writing.

3. Appointments and Scheduling

When you schedule an appointment with The Right Choice HVAC, you agree to be present at the service location during the scheduled time window or to designate an authorized representative (18 years or older) to provide access and authorize work on your behalf.

We reserve the right to reschedule appointments due to emergencies, technician availability, weather conditions, or other circumstances beyond our control. We will make every reasonable effort to notify you of any changes as soon as possible.

If you need to cancel or reschedule an appointment, please contact us at least 2 hours before the scheduled arrival time by calling (972) 914-0624.

4. Pricing, Payment, and Warranties

Prices for services are provided at the time of estimate or diagnosis. Unless otherwise agreed in writing, payment is due upon completion of services. We accept cash, check, and major credit/debit cards.

All warranties on equipment and labor are provided in accordance with the written terms included with your invoice or installation agreement. Manufacturer warranties are governed by the respective manufacturer’s terms.

5. SMS / Text Message Terms

By providing your phone number and opting in, you consent to receive text messages from The Right Choice HVAC. Messages may include:

Appointment confirmations and reminders
Technician arrival notifications and ETA updates
Estimate and invoice follow-ups
Service completion notifications
Scheduling coordination for new system installations

Message Frequency

Message frequency varies based on your service activity. You will typically receive messages only in relation to scheduled or requested services. We do not send unsolicited marketing messages via SMS.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. The Right Choice HVAC is not responsible for any fees charged by your wireless provider.

Opt-In

You may opt in to receive SMS messages by:

Submitting a service request through therightchoicetexas.com and providing your phone number
Calling (972) 914-0624 and verbally consenting to receive text message updates
Texting START, SUBSCRIBE, or YES to our business number

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will send a one-time confirmation message and no further messages will be sent unless you opt back in.

Help

For assistance with our text messaging program, reply HELP to any message or contact us at (972) 914-0624.

Supported Carriers

Our SMS service is supported on all major U.S. carriers including AT&T, T-Mobile, Verizon, and Sprint.

Privacy

We will not sell, rent, or share your phone number or any information collected through our SMS program with third parties for their marketing purposes. Your information is used solely for the purpose of providing the services described above. For full details, please review our Privacy Policy.

6. Website Use

You agree to use our Website for lawful purposes only. All content on the Website — including text, images, logos, and graphics — is the property of The Right Choice HVAC and is protected by United States copyright and trademark laws.

7. Limitation of Liability

To the fullest extent permitted by applicable law, The Right Choice HVAC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Website, services, or SMS communications. Our total liability shall not exceed the total amount you paid for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless The Right Choice HVAC, its owners, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses arising out of or related to your violation of these Terms or your use of our services.

9. Governing Law

These Terms shall be governed by the laws of the State of Texas. Any legal action shall be brought exclusively in the state or federal courts located in Dallas County, Texas.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of our Website or services constitutes acceptance of any changes.

11. Contact Us

The Right Choice Air Conditioning, Heating & Plumbing
13370 Branchview Ln #160, Farmers Branch, TX 75234
Phone: (972) 914-0624
Website: therightchoicetexas.com
Available 24 Hours

heather spencer

18:35 17 Dec 25

Kyle and Ryan are always amazing at keeping building running smoothly. Speedy and professional with tons of knowledge. They get it done and super reasonable pricing.

Charmaine Harris

19:33 16 Dec 25

Kyle and Ryan provide amazing customer service and have serviced our school numerous times. They are always professional and consistently give us helpful feedback to keep our units running smoothly. The kids love them and are always eager to help out when they visit!

Allen Oney

17:05 20 Oct 25

Gerrad was prfessional and very thorough. His knowledge, technical skills, and personality are exceptional. I am going to request him next time we need service to our three units.
Thanks Right Choice AC/Plumbing, for above average service.
A.Oney

James Bitok

19:08 18 Oct 25

The Right Choice Air conditioning provides an excellent service. They are quick, reliable, and very responsive. Jared our tech was very detailed and professional. He has the best customer service. I really appreciated Jared taking time to explain in detail the issues in my HVAC unit.

Edward Davis

03:08 16 Oct 25

Ryan, was professional and informative, he explained everything he found and what could be done to make our a/C system operate more effective and efficiently. He arrived on time and didn't waste time performing the inspection. My wife and I were very impressed with Ryan.

Jeanette Phelps

21:20 14 Oct 25

Satisfied with work performed. Techs were friendly, polite and efficient. Explained job well. from 10/10/25
from 10/13/25 plumbing pipe repair gets low rating for attempting to replace bricks removed for faucet replaced. Plumbing ok, but left cover off water meter and tools in yard

LAWRENCE GOODLOE

23:02 13 Oct 25

My technician Ryan was great. He was very polite and informative. No crazy sales tactics or armed, twisting. I will definitely call them again for any AC service that I need

Susan Ann Cunningham

14:24 27 Sep 25

Oh my goodness! Having our Air Ducts cleaned was a terrific experience! Cade & Lucas were Friendly, Professional, and Knowledgeable about what we needed. My husband & I were so impressed! And the price we paid was ridiculously inexpensive! We will definitely be using them for all our future Heating & Air Conditioning (and Plumbing) needs. Thanks guys, we appreciate you both for fixing our dust issue!!

Luke Ekstrom

19:33 28 Aug 25

The Right Choice was great. Our AC unit stopped working and they were able to come out the same day I called and it was fixed and good to go within 30 minutes. The technician Ryan went above and beyond and provided tips and advice on ways to keep the unit functioning as efficiently as possible.

Jordan Martin

19:27 25 Aug 25

I can’t say enough good things about this company! From start to finish, they were professional, reliable, and went above and beyond. The technician showed up right on time, explained everything clearly, and made sure I understood the work that needed to be done. They worked quickly but never cut corners, and the quality of their work really shows. My system is running better than ever, and the difference in comfort is night and day.

May Lee

01:33 03 Aug 25

Our service technichian Cade Hitt was very knowledgeable and quickly fixed our broken AC unit. We appreciate the prompt attention to our problem. We were kept informed by text of when our service person would arrive. We highly recommend The Right Choice Air Conditioning Heating and Plumbing.

Kira dolly

22:08 01 Apr 25

Excellent work on my AC repair; they were prompt, professional, and left everything running perfectly.

Marius Dogaru

21:24 01 Apr 25

Stephanie Arriesgado

14:19 01 Apr 25

nice

Ψふみこ ғᴜᴍɪᴋᴏΨ

13:31 01 Apr 25

Honest and upfront pricing with excellent results. Highly recommend.

jeffres

03:41 01 Apr 25

My AC was fixed swiftly with top‑quality service, and the technician’s clear, friendly communication made the entire process effortless.

Michael Coffey

02:47 01 Apr 25

marie rose benito

22:06 31 Mar 25

Jade Ramirez

20:49 31 Mar 25

Excellent customer care! My AC was fixed promptly, and the technician took the time to explain everything in detail.

Omar Oliver

16:41 31 Mar 25

Outstanding service that fixed my AC swiftly and efficiently, with a knowledgeable technician providing clear, expert instructions.

Nicole Kalei

16:34 28 Mar 25

Abiel Rodriguez was awesome. Came in and did his job told us what the issue was and recommended what needed to be taken care of. Great customer service

Viktorija Gjurovska

05:05 27 Mar 25

Annalyn Becira

03:16 27 Mar 25

Great job

Neo Hayato

02:30 27 Mar 25

My AC was fixed in no time with fast, reliable service; the technician was friendly and ensured everything was explained clearly. Dejo esto por qué según quiero ayudar a los mishis

Mary Rose Frias

00:05 27 Mar 25

Excellent service—my AC was repaired promptly with clear, professional communication, ensuring it now operates efficiently.

Jorge Palma

05:22 26 Mar 25

Outstanding repair service fixed my AC in no time, thanks to a professional, courteous technician who explained the entire process clearly.

Luis Rodriguez

02:22 26 Mar 25

Outstanding service delivered a prompt, expert repair that transformed my malfunctioning AC into a flawlessly operating system.

Cara Ysabelle Ramos

04:19 23 Mar 25

Quick and efficient AC repair that got my unit back up in no time, with a super professional technician who explained everything clearly.

W.L “671 Shellback” Wong

04:14 23 Mar 25

03:57 23 Mar 25

07:38 22 Mar 25

01:51 22 Mar 25

23:30 21 Mar 25

13:14 21 Mar 25

Micah Jea Fajardo Morilla

02:40 20 Mar 25

My furnace repair was completed on the same day with outstanding service; the technician’s clear explanations and friendly approach were top‑notch.

Mark Arulprakash

19:37 19 Mar 25

I wouldn’t trust anyone else with my HVAC.

Luis Norberto Givotinsky Jr.

19:18 19 Mar 25

My name is Luis and I must say this company resolved my AC issues that three other companies could not. They saved me money and the service was on point. Local company well known with great reviews. I’m impressed and I will let anyone know as I will use them anytime needed. Great service great work by your techs.
And extremely professional service.

Thank you.

15:28 19 Mar 25

15:24 19 Mar 25

05:26 18 Mar 25

21:56 17 Mar 25

no more words. they changed my life

Irshad Khan

04:14 14 Mar 25

Excellent service on my AC repair—my unit is running perfectly now thanks to a super reliable team that communicated clearly throughout the process.

Kevin Tagacay

03:25 14 Mar 25

Younis Ghareb

02:40 14 Mar 25

ROXANA ARRAZOLA PEREZ

06:41 13 Mar 25

Fast, reliable HVAC repair that got my heating system running smoothly again, with expert guidance and friendly professionalism.

ColdBloodICEHeart

06:34 13 Mar 25

keep doing what you do!

Chef Claudio Hall

02:20 12 Mar 25

😻

Marco Montalvo

00:41 12 Mar 25

Kae Maderazo

00:28 12 Mar 25

كلية الفنون التطبيقية

22:59 10 Mar 25

Dejan Kostadinovski

22:53 10 Mar 25

Thank You !

Gabriel J. León

22:34 10 Mar 25

Great company with fantastic service.

team leader

21:34 10 Mar 25

Explained everything clearly before starting. Very professional.

Ana A

21:18 10 Mar 25

My heating system was restored quickly with outstanding service; the technician’s friendly approach and expert repair left no detail unattended.

Valeria Azañero

06:16 06 Mar 25

My home is comfortable again thanks to your expert service.

mina Brs

23:30 05 Mar 25

ian ruan

23:11 05 Mar 25

Coyolxauhqui Hernández

05:18 05 Mar 25

Exceptional workmanship and efficient service quickly fixed my faulty oven, leaving it operating safely and with impressive clarity.

Yana K

04:24 05 Mar 25

They replaced my furnace quickly and efficiently. Very satisfied. Wish you luck, you're doing an amazing job❤️❤️

Maximiliano Gomez Aguilar

23:48 03 Mar 25

Outstanding HVAC service delivered fast, reliable repair on my heating system, with a friendly technician ensuring a seamless experience.

Majd Benhlima

23:41 03 Mar 25

Affordable and reliable service. I highly recommend them!

Hoompei

23:38 03 Mar 25

Excellent HVAC service—my AC was fixed promptly, and the technician’s expert care and clear communication made the repair seamless.

Mira Naranjo

11:21 03 Mar 25

Good

oddyZz

09:15 03 Mar 25

Gatroon 3000

01:24 03 Mar 25

My furnace repair was completed quickly with outstanding HVAC service; the technician was courteous and fixed my system with expert precision.

22:43 02 Mar 25

22:40 02 Mar 25

21:58 02 Mar 25

21:26 02 Mar 25

I love this company. Their workers are Polite, Professional, Courteous, and willing to help at any time of day.

Misti Tavera

18:20 20 Feb 25

I had the pleasure of working with Randy. He was very patient and answered all my questions. He even took the time to explain what he was working on and his thought process. Very professional and friendly.

Lillian

18:39 19 Feb 25

Ryan A.- "I was blown away by the level of his professionalism and expertise. I would highly recommend this company to everyone."

Terry Robles

17:35 18 Feb 25

Wonderful experience. Very friendly and professional team of guys.

Alfredo was very thorough with his heater tune up, despite it being a very very old one and gathered enough evidence in a professional manner to help guide me to my decision to replace it for safety reasons.

I already knew it was gonna have to happen eventually, but after his job well done it was discovered sooner was better and safer than later.

He was able to get me sorted and today(the next day) the guys are at work!

Everyone is very well mannered and kind. 😊

Insidious468

03:54 10 Feb 25

This HVAC company is top notch.

jt taylor

02:52 05 Feb 25

This company in my opinion is shady!!! In October they charged my $4800 to replace my "leaky coil" on my unit. After taking the unit out it appeared rusted and looked as if it had been leaking for years. BUT I have their maintenance plan and they were at my house in August because the unit "froze up" according to the tech. So yesterday they came to due the furnace and the tech said that "the ignitor wasn't heating properly". I asked how much it would cost to repair it? The tech said "$586" I asked why so much when the ignitor only cost about $40-50? He answer was "I don't make the prices" I told him to just put it back and I'll change it myself. I proceeded to call the manager but he wasn't in the office but I didn't receive a call back. I called again today and he was still out of the office. I later got a call from a guy claiming to be the owner. I explained to him that I believe they were jacking up the price, he told me "that's the price of doing business and that he had to pay his techs and pay for operating cost for the company". I have no problem with paying for labor but $586 for a $40 part =$546 in labor for a 10 minute job. I told him I would never use his company again. He asked if there was anything he could do to keep me as a customer, I told him I don't trust your company to give me a fair rate and I would never do business with them again.
Please get a 2nd opinion if you choose to use this company

Steffen Nielsen

18:06 27 Jan 25

The HVAC team is exceptional.

Arlene Yrigan

14:29 26 Jan 25

it's the best everrr, they're so kindd^^

Jehov Sullano

14:21 26 Jan 25

They resolved the issue with my HVAC.

Nelson Simões

13:36 26 Jan 25

Highly recommended for their quality, value for money, and professionalism.

Sofia Mária Stiasná

17:51 25 Jan 25

Pambihirang Mag-iina

08:13 25 Jan 25

They delivered excellent service with our dryer vent cleaning.

Eu “Crackudo” uso crack

21:16 22 Jan 25

Lucca Zucchino

20:27 22 Jan 25

I will definitely contact them again if I need another installation in the future.

Δημητρης Αλεξανδριδης

20:16 22 Jan 25

Marisol Fernandez

13:17 21 Jan 25

It's our new HVAC business in the neighborhood!

nickcretensis

00:34 21 Jan 25

The team was respectful of our home and cleaned up well after the job.

Isaac Rivera

00:02 21 Jan 25

Great service. Called company and got same day service for my heat. Was very grateful. Heat went out on one of the coldest days of the year. Tech came out worked so fast and efficiently. Also had a smile on his face. Would use them again and again.

あきーる

03:29 17 Jan 25

Truly professionals, I will surely call them back.

who am i

03:06 17 Jan 25

The professionalism and quality of service were outstanding. Highly recommend!

Okosun Osatohamen

15:49 16 Jan 25

They provide reasonably priced fast service.

Certified Pussy Eater

10:59 16 Jan 25

Very special thanks to recent workers that have visited. Excellent work!!! Great Job everybody!!! Kelp it up!

Ploy Anubodem

03:18 16 Jan 25

We're very satisfied with the job they completed for us.

MARK RYNEARSON

15:15 07 Jan 25

sri p

04:49 07 Jan 25

I had an excellent experience with Ryan from Right Choice. He conducted a thorough inspection of my HVAC system, addressed all necessary repairs, and explained everything clearly along the way. The work included replacing the condensate pipe, repairing the drip pan, insulating parts, and fixing wiring, all of which were completed efficiently and professionally.
Not only was the work done to the highest standards, but the communication and attention to detail were also exceptional. Ryan ensured everything was in perfect working condition before leaving and provided clear documentation, including photos, which were incredibly helpful. I highly recommend him for his outstanding service and professionalism.

Gloria gee

18:05 06 Jan 25

Very professional and informative. Did a great yes great very helpful

Etoria PolkReed

18:05 03 Jan 25

The technician was very helpful and knowledgeable. I will use right choice in future. Randy was great!

Gla Munante

05:10 28 Dec 24

rodolfobge

14:22 26 Dec 24

Everything went extremely well; they are outstanding professionals.

Simona Caruso

14:15 26 Dec 24

We won't think twice to give this company another call if necessary.

Victor Vidal

23:39 23 Dec 24

My heater wasn’t heating properly. They sent someone out the same day who fixed the problem immediately. They also put together a maintenance list for me to address, if/when I wanted to going forward. Great service. I will have them back.

23:26 23 Dec 24

00:19 23 Dec 24

23:39 22 Dec 24

23:33 22 Dec 24

Our aircon was fixed quickly by the fully equipped tech who showed up at our house. It resumed working in less than an hour.

Liana Manguerra Vicente

03:49 21 Dec 24

The installation was done smoothly and efficiently.

Jeremy Sorello

02:21 21 Dec 24

I don't regret hiring them for this job; they know a lot about the heating systems.

Krishna Das

21:22 20 Dec 24

They put my zoning system and thermostat perfectly in place.

Mirko Paul-David Vanzini

21:18 20 Dec 24

A truly outstanding service! Thanks to them, modern HVAC systems run rather well.

Leea Gpd

18:01 20 Dec 24

♥️♥️♥️

Vilchis Rodriguez Miguel Angel

06:14 10 Dec 24

Again, everything looks brand fresh; you people are incredible!

Mervin Josh Cagungun

02:30 10 Dec 24

I recommended them to all my friends.

FANOURIOS THERIOUDAKIS

02:20 10 Dec 24

This is the perfect company that you can completely count on.

Ilma Hasanbegovic

14:31 09 Dec 24

Their response was quick and they left everything working perfectly.

Life

14:23 09 Dec 24

Joaquin Martinez

17:35 08 Dec 24

They were quite open about the expenses as well as about the repairs they completed.

Luciana Gomes

03:33 06 Dec 24

Beautiful work ♥️🙏🏼

Joey Bernardo

17:07 05 Dec 24

Efficiently resolved a motor vibration issue in our HVAC.

Carros do Aed

02:54 05 Dec 24

Thu Hằng Trần

02:42 05 Dec 24

i hope all pets have a home they deserve. A loving home

Nove Grace Lawag

15:23 04 Dec 24

They help animals a second chance. Please donate!

Vania Borges

03:19 27 Nov 24

They follow your pace and interests as if it were for themselves.

Carla Stephens

22:24 26 Nov 24

I'm not sure who came up with the name Right Choice. They have been Wrong Choice since putting in our units. They didn't get permits, left wires hanging out by the outside unit. We've had more problems than enough with this company. We had to go to TDLR and the city because we found out they hadn't got the permits to put the units in. The city red tagged them. Right (Wrong) Choice came out and fixed the problem once the city got involved. However, because we have a parts and labor warranty with them, which was included in the price of the units, we still call them to do maintenance. Until the warranty runs out, we cannot use any legitimate HVAC company. I must add, they don't maintain ANYTHING. We hate to call them because the units work better before they come to do maintenance than after they come. Make it make sense. It seems like they are trying to destroy the units because the warranty will be running out soon and because we put a ding on their reputation with TDLR. Well, they're going to get another ding on their reputation. They are just...SORRY!

So, we called them out to do maintenance on the systems. Now, all of a sudden the downstairs unit needs a compressor. They came out today to put in a compressor around 3:00 pm, I think it was. I received a text message from my husband saying it was 8:52 PM and they were still here. JUST SORRY! While putting the compressor in, they broke our Ecobee thermostat and commenced to put another thermostat in that they had in the truck, which was nowhere near comparable to the Ecobee they took out. THEN, they walked out without fixing anything and didn't even let my husband know they were gone. Where is the ecobee thermostat? It's not theirs. Anyway, needless, to say we are still without air. Make it make sense! I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY. THEY ARE COMPLETE FAILURES on so many levels, new management or not. If I was a betting person, I'd bet they would never win a competition for who was the best HVAC company. It seems to me they've been working so hard to SEEK and DESTROY that they probably wouldn't know how to win the challenge. Almost every visit has ended with FAILURE and CHAOS! This is the last year of the warranty and they seem to be trying everything to destroy our units. Did I mention, I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY! Until next year, whenever they come cameras will be on them for submission to court. They don't like working with the camera on them probably because it shows that are not capable of fixing the problem. Or, that they're scammers.

I will be submitting a review here every week (or maybe everyday) until our units are completely fixed and until they provide a thermostat comparable to the one we had. I can't stand dealing with this company.

So, the saga continues...SMH

11.26.2024
Well, as I said before, the saga continues. And how about our warranty doesn't end until 2026. This is such a sad situation and for no reason. They are supposed to be replacing a compressor and a coil. BTW, it's always a problem with BOTH units. Every time they come, there ends up being a problem with something else. Now, it's the thermostat AGAIN! They can't get the thermostat to come on for the air conditioner. REALLY!!!? It was working before. Watch they say they have to come back next week...after Thanksgiving. Don't ever get parts and labor warranty because you continue to pay for it somehow or another. SMH. Bless their hearts. I'm convinced they'll never get it "right". Maybe they need to change their name to "Wrong" Choice or Absolutely "Wrong" Choice. My husband says give them a chance to fix it before I post a review. I'm posting anyway because no one would believe my prediction afterwards. When they're finished I will, if I'm wrong I will let you know.

HARRIET MONICA

09:56 25 Nov 24

Amh Mý

08:27 25 Nov 24

Their knowledgeable HVAC professionals truly are experts in their trade.

Delia Villa

04:36 25 Nov 24

Please continue helping animals!!! ❤️❤️❤️Outstanding services. From now on, I will only give this company a call if I have problems with my equipment.

Pedro Castillo

15:38 23 Nov 24

Coby is a very friendly, knowledgeable and professional who answered questions in a thorough manner.

L1ANƳ

02:59 23 Nov 24

We are satisfied with the work completed. 🙂

A.m

02:45 23 Nov 24

I am delighted with the installation of my ductless mini splits.
god bless y'all for helping pets 🙂

Rafaisha Ano

02:32 23 Nov 24

Their service technician was very punctual and solved the problem quickly and efficiently.

Orense Padua

16:18 22 Nov 24

We had gotten a few quotes before reaching out to them, but thank goodness we chose them because everything was a breeze.

Tuyul Import

19:00 19 Nov 24

The team arrived on time and completed the job with minimal disruption.

Yasmin Cabral

20:44 18 Nov 24

Sem dúvida, eu recomendaria este serviço aos meus amigos e vizinhos.

João Paulo Pascua

20:17 18 Nov 24

These gents help me to explain why my HVAC acts less than it should. For effort and behavior, an A+.

Daniella keeks A.R.M.Y

17:53 18 Nov 24

03:04 16 Nov 24

Nico E

19:54 15 Nov 24

Quickly addressed an airflow blockage in our vents, very efficient.

Katy Quispe

03:08 15 Nov 24

They are excellent specialists.

Fatima Melody Greenway

01:07 15 Nov 24

sam murcia

17:50 14 Nov 24

We had our old ducts replaced, and the service was excellent. The new system is much more efficient and quieter.

Ramon “shinji, zina” Rinaldi Lemos de Camargo

23:54 11 Nov 24

great service

Huy Lê

17:49 11 Nov 24

I notice better air quality every time their specialists leave house following maintenance.

kyra Van Aswegen

17:18 11 Nov 24

Mai Phương

16:11 11 Nov 24

VALENTINA CAMPOS BRAVO

06:03 10 Nov 24

Was fantastic work with it

Ema Ivanov

22:02 07 Nov 24

Rohan Ahmed

14:10 07 Nov 24

I will absolutely use their services again.

Errol Jon Bagabaldo

14:02 07 Nov 24

Tuấn Hoàng Quang

13:04 07 Nov 24

Air duct cleaning was thorough.

Binh Phan

06:06 06 Nov 24

I had an AC installation done by this company, and the entire process was seamless.

Phan Anh Nguyễn

13:08 02 Nov 24

Joseph Otieno

11:47 02 Nov 24

We had an issue with a noisy AC, they came and fixed it right away.

Ngo Steven

15:33 01 Nov 24

Trân Nguyễn

08:43 01 Nov 24

19:42 29 Oct 24

Our air conditioning is working flawlessly.

Nguyễn Giang

13:49 29 Oct 24

Though their experts fixed my previous heating system, I felt I needed to replace it.

Linkgesh Supramaniam

13:43 29 Oct 24

Our old thermostat was replaced with a new smart one. The process was straightforward, and the new system works great!

Filip Olćan

14:28 28 Oct 24

Consistently caring, honest, and prompt service.

Tran Lee

18:21 27 Oct 24

Our business required a complete HVAC overhaul, and this company exceeded our expectations.

Tj Clark

22:26 24 Oct 24

Alfredo is a five star. He very friendly give lots of valueable info about the
job he's doing..# 1 down to earth kind of
Guy would recommend him to friends and
family..

Ezxun Official

18:34 23 Oct 24

David Gay

21:00 18 Oct 24

My AC Unit has problems and is an older model. Alfredo Ramos-Medellin was professional, understanding, and clearly presented my options. I appreciated his patience in explaining the advantages and disadvantages of those options. I appreciate his help.

Jose Amezcua

15:41 14 Oct 24

Alfredo was excellent he go over my HVAC system on cooling and heating he was very professional and did a greater job will hily recommend for any AC and heating needed going forward

Ed White

23:18 11 Oct 24

We are Right Choice club members, and we have had an excellent experience with them every time they have been here. This time was no different. Our HVAC system stopped working so we thought it may need refrigerant and called them for service. Randy, our service tech diagnosed a bad blower motor on a 4 year old air handler. We initially decided to have the work covered by our home warranty service, but that is a story for another time about a different HVAC service company. When it became clear we wouldn’t be working with that company, I reconnected with Randy at Right Choice. He was able to get the work covered under the manufacturer’s warranty and just finished replacing the blower motor. Everything is working great as expected! Randy was also able to fix the root cause of the motor failure so that this won’t happen again. He does great work!

From the install of our mini-split in the garage through this most recent repair, it is obvious we made the Right Choice using this company! See what I did there?

Julian Gonzalez

18:21 09 Oct 24

Alfredo did a thorough job assessing insulation needs in my house. He gave me the different options I have and also suggested a couple of additional things for having a better attic. Very gals with the assessment and plan to add insulation to my attic.

Renbert Palacios

12:36 09 Oct 24

Very happy with the result. I do hope they will get all the help they deserve. Thank you.

betty bradley

21:39 08 Oct 24

Great and friendly service love our technician great guy.

Филип Милутиновић

20:26 08 Oct 24

Joey B

13:00 06 Oct 24

Our home is cool again! Thank you so much

Teresa Matte-Ramsdell

20:13 05 Oct 24

Lovely guy, very professional and a quick worker. They arrived late due to an emergency they had to take care of but other than that great service

Greydil tiguera

01:12 04 Oct 24

Amazing service! Did not expect this at all! Alfredo Ramos did an outstanding job! Super experienced and answer every question I had! I will definitely recommend this company to do your service check or fixes. 10/10! Loved it!

Lawrence Hornby

19:27 02 Oct 24

Excellent service. Very knowledgeable and friendly service rep.

kostaspaoksalonica

13:03 01 Oct 24

Shiri Gilat

16:21 30 Sep 24

Been working with the Right Choice a few years now for all my heating and ac needs.
Very professional, reasonably priced and always responsive and accommodating. They arrive on time and usually finish earlier than expected.
Alfredo came today to do maintenance on my 3 units. He’s so nice, very friendly, professional and thorough!! He took the time to explain and show me everything!

Princess Grace Aninipot

14:18 30 Sep 24

Leonardo Kaltenbach Gomez

01:24 30 Sep 24

In general they offer an excellent service.

Юлия Плевако

20:42 28 Sep 24

I appreciated the technician's polite and professional demeanor during the visit.

Antonella Mecca

13:51 28 Sep 24

Thanks for the amazing service and keep up the good work guys!

Joke Sarat

10:18 28 Sep 24

Jessica López Jara

09:57 28 Sep 24

He didn’t just perform incredibly, he also quoted us a fair price. If needed, we will call this company with no hesitation again.

Nef

14:40 27 Sep 24

The entire staff of the company is completely great!!!

Kay R

22:16 25 Sep 24

They have been wonderful! We've met a few different techs and all were great. The most recent one was also just as great, Alfredo! We hope to keep enjoying their services, but at the same time we also hope not to have things break 🙂

Randall Hopkins

22:37 24 Sep 24

Very friendly and good at explaining the project issues and solutions. Technically very good.

Valerie Chengu

21:00 24 Sep 24

Please take care of the little dogs.
I don't have much but may God bless the kind hearts out there

Bielin

20:50 24 Sep 24

Maui Dizer

11:18 24 Sep 24

Tim Fine

20:23 23 Sep 24

Alfredo was prompt and efficient. He was very good with communication and explained everything in detail. Super courteous and showed great customer service skills. Wore the booties in the house and cleaned up after himself. 5 stars!!!

Μαρία Πατεράκη

16:56 20 Sep 24

Dru Zivenzo

13:36 20 Sep 24

5-star service.

Angeline Nicole Ortiz (Angel)

01:55 20 Sep 24

The air conditioning repair was handled promptly.

Mariam

00:37 20 Sep 24

I can certainly recommend the firm and will use them again.

Kaye Arce

23:56 19 Sep 24

Sumit Mehrotra

17:13 16 Sep 24

Thank you Coby. Appreciate your help and recommendations

Ryder Legate

20:01 13 Sep 24

Alfredo came out today and performed routine maintenance on our HVAC system. He was kind and courteous, fixed a few minor problems we had, as well as helped us put our new filter on. Great service with a smile. Thanks, Alfredo!

Mike Farish

19:27 04 Sep 24

I have worked with Chris and Coby with this company. They were both very friendly, but most importantly was very honest with no updates and gimmicks which I really appreciated. I’d happily use this company again.

elizabeth ramsdell

01:20 04 Sep 24

Coby was friendly, knowledgeable and inspired confidence. He was efficient and fixed the system quickly. Thanks again

Eileen Estrada

13:11 03 Sep 24

The team was not only skilled but also very courteous and respectful.

Anh Huỳnh

04:52 02 Sep 24

The work was completed perfectly. Once again, thank you

Vichelle FRB

05:49 31 Aug 24

Thank you; it's satisfying to feel the coolness of the AC following the excellent installation they did!

Dragos Nisipeanu

14:56 30 Aug 24

Minh Trâm Nguyễn

07:08 30 Aug 24

Our ductless unit is the perfect addition.

Udeanu Theodora

07:03 30 Aug 24

We could not be more pleased with the relationship and work they have done for us.

Ан Чалъкова

11:20 29 Aug 24

Jhustine Rivera

02:51 28 Aug 24

nice 🙂

Agata Helman

22:24 27 Aug 24

They told me about new technologies for the HVAC.

Vũ Trần

16:55 27 Aug 24

Their knowledgeable team replaced our HVAC; they offered excellent advice.

Quỳnh Anh

09:12 27 Aug 24

Very good, I hope the dog and cat protection organization will be sustainable and more known

y chi

05:29 27 Aug 24

Alexandria Anna

13:00 23 Aug 24

AC repair was done swiftly. Tech was great.

Abucay, Jenny Marie U.

07:28 23 Aug 24

They answered fast, correctly identified the problem, and finished the fix quickly.

Vienesse Fhey Po

07:23 23 Aug 24

They listened to my needs and provided helpful suggestions.

Thanh Giang Đặng

14:32 22 Aug 24

Our heater stopped working during winter and we immediately called the company. The technicians came the next day and now my heater functions just fine

Hoàng Nam Lê

13:30 22 Aug 24

I found them to be skilled experts who excelled at their jobs.

Mark Stout

00:50 20 Aug 24

Great guy! Knowledgeable, helpful, and trustworthy! Best HVAC customer service I’ve experience!

Felipe Augusto Cabral

23:46 19 Aug 24

This company consistently provides good service

Yasmin El Gammal

22:04 19 Aug 24

The technician was friendly and gave useful advice for keeping our system in top shape

Marcus Benedict Custodio

17:36 19 Aug 24

Bảo Ngọcc

16:33 19 Aug 24

We love their HVAC service, they always arrive on time and charge us the lowest price possible.

Richard Von Ziggler

21:54 15 Aug 24

Their friendly approach and expertise were greatly appreciated.

Ga Aon

16:28 15 Aug 24

Expert heater installation; happy client. Couldn't ask for more from an HVAC company.

ナナシ

01:23 15 Aug 24

Donnie Gum

22:57 14 Aug 24

Alfredo was a excellent technician he walked through my ac problems and all the options that were there for me and my budget can not thank him enough for getting the ac going and cooling off this texas heat!

Precious Ubani

21:43 14 Aug 24

A trial will convince you!

Vinicius Felix

23:14 13 Aug 24

We definitely recommend their service. 10/10

Margarida Ribeiro

17:50 13 Aug 24

I would rate this company and its workers 10 out of 10.

LOAN 's

17:46 13 Aug 24

Yuko Ono

15:50 13 Aug 24

These guys are top notch.

Paschal Newton

11:33 13 Aug 24

Good, i want to help all the abandoned dogs and cats out there

Jennifer Hawkins

20:11 05 Aug 24

Jon was friendly professional and completed the job quickly. We got an appointment the same day we called and the company stayed in contact until he arrived-very satisfied & recommend highly!

Blane Brewer

18:10 05 Aug 24

Use this company at your own risk. I was sold a brand new air handler in the attic because it was suggested that just cleaning the coils etc would be almost as expensive as a new unit, this was in 2023. I signed up for the maintenance plan along with the duct cleaning service that took over 6 months to complete due to re-scheduling and equipment problems. They actually tried to show up at 7 pm for a 4 hour job. 6 months later our scheduled maintenance service is due and when the tech completes the service he tells us it is not operating properly the pressure is too low, sounds like a warranty issue to me but then I'm told the plenim that was installed on the unit was incorrect size and not in the original price of the unit. My reply was why was it installed incorrectly in the first place! So in order to fix my problem they quoted me another $2400 to fix and then took 5 months getting back to me and offered to install at half price. This is not how business should be handled, they should have taken care of this it was their mistake.
Would not recommend.

KAD

17:38 08 Jul 24

Right Choice has been amazing in taking care of what we need. Their service is professional and great at following up Abiel was our technician that came out and took the time to explain any concerns or issues I was having with my AC and made great recommendations. He went above and beyond and I highly recommend Right Choice.

Anatoli Berezovsky

17:13 27 Jun 24

Right Choice was fantastic. They texted me a reminder that my A/C hadn't been looked at and that it was time to look at it. Honestly, I didn't even know that I should be doing this, but I'm glad that I did, because I did have an issue with the A/C several years ago where it stopped working in the dead of summer and required emergency maintenance. So my goal now is to prevent that from happening.

Alfredo Ramos was fantastic. For a low rate, he did a thorough diagnostic workup of my unit and everything related to it and helped me make the decision as to what to do next. He took his time explaining things and clearly knows how these things work. I really enjoyed meeting him and working with Right Choice.

Lee Elmore

18:15 23 May 24

Johnathan did a great job for us. We had a tree root grow into our main house drain and it was totally blocked. He got here very fast and went the extra mile to get the pipe completely clear. He is very professional and efficient at his job. 10/10 would recommend. He really saved us a lot of headache before the long weekend.

(214) 251-4015