Franklin By Goodman

Franklin residential gas furnaces, air conditioners, heat pumps and packaged products are recognized for their outstanding performance. With the highly sought-after combination of quality and affordability, the full line of Franklin products you have many selections to chose from.

We believe it’s the unique blend of reliability, dependability, availability, efficiency, performance, and price. Franklin brand value proposition resonates greatly with our customers.

FAQ

How can I compare one Franklin® brand product to another?

Three areas generally differentiate each Franklin brand product – warranty coverage, feature set and efficiency. We can help ensure that you understand the differences in warranty length coverage for the standard limited warranty*, the product features for a unit (e.g. CoreSense™ Diagnostics for Copeland Scroll™ compressors to prevent the compressor from being damaged if the compressor exceeds operational limits) and the efficiency of a unit (e.g. SEER or AFUE rating) in providing heating or cooling. We are well equipped to help you understand the specific differences and help guide you to the best possible unit to meet your families’ needs.

How can I register my Franklin brand equipment?

You can register through our online product registration system.

How can I check if my Franklin brand products have limited warranty coverage?

Online confirmation of coverage is available using our warranty look-up tool.

Which Franklin brand products are covered by limited warranties?

A limited warranty is offered on all Franklin brand residential products.

What conditions does the limited warranty cover?

Franklin brand limited warranties cover defects in materials and workmanship that appear under normal use and maintenance.

Is online registration required to receive the limited warranty coverage?

Registration is not required to receive warranty coverage, but registration may entitle the owner to additional rights and remedies. (Please note that residents of California and Quebec do not need to register the product in order to get all of the rights and remedies of registered owners under the limited warranty).

Standard Limited Warranty

Every Franklin brand product is protected by a limited warranty on all functional parts. You’ll find specific limited warranty protection coverage listed with the product features, or you can get a copy of the warranty from your dealer.

To view the warranty certificate for a specific product, please click the here.

Specialized Component Warranty

To ensure your satisfaction with Franklin brand heating and cooling systems, special limited warranties are available on select products and components.

For example, some Franklin brand gas furnaces carry what we believe to be an industry leading limited warranty coverage on the heat exchangers and specific Franklin central air conditioning systems carry exceptional limited warranty coverage on the compressors.

Here are just a few of the specialized limited warranties available:

* To receive Lifetime Compressor Limited Warranty, Lifetime Heat Exchanger Limited Warranty (both good for as long as you own your home), 10-Year Unit Replacement Limited Warranty, or 10-Year Unit Replacement Limited Warranty online registration must be completed within 60 days of installation.

You can choose the product or system that has the warranty that meets, or even exceeds, your indoor comfort needs. When it comes to worry-free warranties, the Franklin brand stands behind its products with what we believe to be better limited warranties in the indoor comfort industry.here

Franklin By Goodman

FAQ

Standard Limited Warranty

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