4.8
Based on 1115 reviews
powered by
William Ryan
3 weeks ago
I rarely leave negative reviews, but after nearly a month without a working upstairs air conditioner in the middle of a Texas summer, I think it's important to share my experience with other homeowners.
My upstairs Daikin AC system was diagnosed with a leaking evaporator coil that needed to be replaced under warranty. That diagnosis was made on July 7, 2026.
Here's what has happened since:
• The original repair appointment was canceled.
• I was first told the replacement part was incorrect.
• I was later told the replacement part had arrived damaged.
• Since then, I have received virtually no proactive communication. Nearly every update has come because I called or texted the office myself.
• Each time, the answer has simply been, "The part hasn't arrived."
As I write this review, it has been nearly four weeks since the correct diagnosis, and my upstairs air conditioner is still not repaired.
What has been most frustrating isn't that a warranty part may be delayed. I understand that supply chain issues happen. My frustration is the complete lack of communication, transparency, and urgency. No one has contacted me first with an update. I've never been given an estimated timeline or any meaningful explanation of what is being done to resolve the issue. Every conversation ends with the same vague response.
To make matters worse, this is the same company that misdiagnosed the problem on the first visit, telling me to simply lower the thermostat setting. I had to schedule a second service call before another technician correctly diagnosed the leaking evaporator coil, delaying the repair process even further.
I've even contacted Daikin directly to better understand the warranty process, but homeowners are told that warranty part inquiries have to go through the contractor and distributor. That means I'm relying entirely on Right Choice Heating & Air for updates, yet I have no visibility into what, if anything, is being done behind the scenes.
I chose this company because they installed the system less than four years ago, and I expected they would stand behind the products they install and communicate with customers when problems arise. Instead, I've spent weeks chasing updates while living with window units I had to purchase and a home that still cannot be cooled properly.
The quality of an HVAC company isn't measured on the day they install your system. It's measured on the day something goes wrong. Unfortunately, that's where Right Choice Heating & Air has let me down.
If you're considering Right Choice Heating & Air, ask yourself this: If your air conditioner failed under warranty during the hottest part of the summer, would you be comfortable waiting nearly a month with little communication while having to initiate nearly every update yourself?
If Right Choice would like to change my opinion, I'd genuinely welcome it. I don't want special treatment. I simply want honest communication, transparency about what's actually happening, and a commitment to getting my family's air conditioning restored as quickly as possible. I'll gladly update this review if the situation is resolved and the communication improves.
My upstairs Daikin AC system was diagnosed with a leaking evaporator coil that needed to be replaced under warranty. That diagnosis was made on July 7, 2026.
Here's what has happened since:
• The original repair appointment was canceled.
• I was first told the replacement part was incorrect.
• I was later told the replacement part had arrived damaged.
• Since then, I have received virtually no proactive communication. Nearly every update has come because I called or texted the office myself.
• Each time, the answer has simply been, "The part hasn't arrived."
As I write this review, it has been nearly four weeks since the correct diagnosis, and my upstairs air conditioner is still not repaired.
What has been most frustrating isn't that a warranty part may be delayed. I understand that supply chain issues happen. My frustration is the complete lack of communication, transparency, and urgency. No one has contacted me first with an update. I've never been given an estimated timeline or any meaningful explanation of what is being done to resolve the issue. Every conversation ends with the same vague response.
To make matters worse, this is the same company that misdiagnosed the problem on the first visit, telling me to simply lower the thermostat setting. I had to schedule a second service call before another technician correctly diagnosed the leaking evaporator coil, delaying the repair process even further.
I've even contacted Daikin directly to better understand the warranty process, but homeowners are told that warranty part inquiries have to go through the contractor and distributor. That means I'm relying entirely on Right Choice Heating & Air for updates, yet I have no visibility into what, if anything, is being done behind the scenes.
I chose this company because they installed the system less than four years ago, and I expected they would stand behind the products they install and communicate with customers when problems arise. Instead, I've spent weeks chasing updates while living with window units I had to purchase and a home that still cannot be cooled properly.
The quality of an HVAC company isn't measured on the day they install your system. It's measured on the day something goes wrong. Unfortunately, that's where Right Choice Heating & Air has let me down.
If you're considering Right Choice Heating & Air, ask yourself this: If your air conditioner failed under warranty during the hottest part of the summer, would you be comfortable waiting nearly a month with little communication while having to initiate nearly every update yourself?
If Right Choice would like to change my opinion, I'd genuinely welcome it. I don't want special treatment. I simply want honest communication, transparency about what's actually happening, and a commitment to getting my family's air conditioning restored as quickly as possible. I'll gladly update this review if the situation is resolved and the communication improves.
Ramon Jones
1 month ago
Three fans running in Sweltering humid heat. This was the case for me. My a/c stopped working and the temperature in my house reached almost 90 degrees. Me and my kids couldn’t take it. I looked up several places and I figured I couldn’t go wrong with the right choice. I was told there was a fee for coming out and I was like hmmmm oh well I need this looked at. After there team came to look they told me my a/c needs repairing or replacing. They showed me the cost to repair and immediately said that’s not the way to go. So with his magical pen he showed me that it cost less to replace everything and they gave me upgraded thermostats. Sounded great but they wouldn’t be able to do it till the next day. He asked me if we could rough it out for one more day. I said yes. Then he said you know what. How about we get you a window ac till we can get you fixed up. I was so pleased. While repairing everything the team was Cautious of the children and my Work environment. They set up everything and explained how it worked. And by the end of the day my home was full of fresh cool air.
Natalie Leber
1 month ago
They were able to schedule us within an hour. Ryan was very helpful and kind. He explained everything so well and was able to fix the issue with our AC within 30 minutes. Thank you so much!
Jessica Eckhardt
1 month ago
Our a/c went out late at night. Called first thing in the morning and the team was able to send Ryan right away. Arrived within two hours of me calling. He was very thorough, personable, and did a fantastic job of fixing our issue quickly. We have two little kids so a hot house is not something we can handle for long. The Right Choice was definitely the right choice. Will call them in the future for assistance.
Kevin Webb
2 months ago
The service tech was great. The other half not so much. I had the original appointment set since February. Then there was follow up and confirmation, but the day of my appointment, my time period came and went. When I called to see when tech would be here, I was told that I would need to reschedule. I had took time off work. So I took another day off for the second appointment. So now I’m 2 days without pay. When service came, I had to pay for the tech to unclog drain to HVAC. So I ended up 2 days without pay which is $1000’s and had to pay $300 for drain clog. $1300’s out of pocket for which should be a free maintenance service.
Bill Wells
2 months ago
Awesome service by Ryan! When the original installer was unable to get the repair done, Ryan stepped up and took care of business and got my AC running. Great first time experience and highly recommended!
Lissa V
2 months ago
I had a great experience with Augustine AC technician. He was professional, knowledgeable, and took the time to properly diagnose what was going on with my AC unit instead of just guessing or trying to sell me something I didn’t need. He explained the issue clearly, answered my questions, and made sure I understood what needed to be done.
It’s hard to find someone who is honest, reliable, and thorough, but he definitely checked all the boxes.
It’s hard to find someone who is honest, reliable, and thorough, but he definitely checked all the boxes.
Jean Pierre Z
3 months ago
HVAC maintenance done very well by Agustín. He went out of his way to explain the process, results and suggestions. Will use them again for the winter. Recommended!
David Merchant
3 months ago
Your service representative was absolutely great. He conducted my six month service which was in great shape and looking forward to seeing him again in six months. I highly recommend Right Choice for all your Air Conditioning and Heating needs.
T Turner
3 months ago
The appointment was on time. Eyal and Saul were professional and friendly. They worked hard in the heat and were very efficient. I recommend this company and have used them several times.
Doug Bailey
3 months ago
My downstairs neighbors, police and HOA at my front door saying water is leaking in their house. They still haven't arrived I've had no air conditioning for the last twenty four hours. They left the minute they had the chance with out checking for leaks and left no receipt no paperwork no warranty no guarantee.I just came home to water all over my bathroom floor leaking from the ceiling where this company just installed the inside unit above the sink. I now have water leaking when I turn on the sink water and water leaking from the ceiling unit onto my bathroom floor. This company was supposed to send someone and nothing. The young man doing the work is very courteous and respectful he may be overwhelmed with work. I've still got to get a plumber out to find out what is causing water leaking from the ceiling and under the sink. We can see the lines are old and have junk in the PVC for this to be fixed correctly.
Kelly Ann
3 months ago
A friend recommended the right choice to me and I am so happy they did! Saul and Eyal got here quickly and did everything fast but thorough! I am so pleased with the service I received! I highly recommend them!
Glen Moore
3 months ago
Ryan was absolutely fantastic. He explained everything in terms I could understand. Went over different options available and what the plus/minus they each had. Just when I've decided l, let then know and they move forward.
Florine Crudup
4 months ago
Real and Saul are the best service technicians that I have ever had. They were professional, knowledgeable, kind, efficient and explained everything clearly to me. I highly recommend and appreciate them.
heather spencer
8 months ago
Kyle and Ryan are always amazing at keeping building running smoothly. Speedy and professional with tons of knowledge. They get it done and super reasonable pricing.
Charmaine Harris
8 months ago
Kyle and Ryan provide amazing customer service and have serviced our school numerous times. They are always professional and consistently give us helpful feedback to keep our units running smoothly. The kids love them and are always eager to help out when they visit!
Allen Oney
10 months ago
Gerrad was prfessional and very thorough. His knowledge, technical skills, and personality are exceptional. I am going to request him next time we need service to our three units.
Thanks Right Choice AC/Plumbing, for above average service.
A.Oney
Thanks Right Choice AC/Plumbing, for above average service.
A.Oney
James Bitok
10 months ago
The Right Choice Air conditioning provides an excellent service. They are quick, reliable, and very responsive. Jared our tech was very detailed and professional. He has the best customer service. I really appreciated Jared taking time to explain in detail the issues in my HVAC unit.
Edward Davis
10 months ago
Ryan, was professional and informative, he explained everything he found and what could be done to make our a/C system operate more effective and efficiently. He arrived on time and didn't waste time performing the inspection. My wife and I were very impressed with Ryan.
Jeanette Phelps
10 months ago
Satisfied with work performed. Techs were friendly, polite and efficient. Explained job well. from 10/10/25
from 10/13/25 plumbing pipe repair gets low rating for attempting to replace bricks removed for faucet replaced. Plumbing ok, but left cover off water meter and tools in yard
from 10/13/25 plumbing pipe repair gets low rating for attempting to replace bricks removed for faucet replaced. Plumbing ok, but left cover off water meter and tools in yard
LAWRENCE GOODLOE
10 months ago
My technician Ryan was great. He was very polite and informative. No crazy sales tactics or armed, twisting. I will definitely call them again for any AC service that I need
Susan Ann Cunningham
11 months ago
Oh my goodness! Having our Air Ducts cleaned was a terrific experience! Cade & Lucas were Friendly, Professional, and Knowledgeable about what we needed. My husband & I were so impressed! And the price we paid was ridiculously inexpensive! We will definitely be using them for all our future Heating & Air Conditioning (and Plumbing) needs. Thanks guys, we appreciate you both for fixing our dust issue!!
Luke Ekstrom
12 months ago
The Right Choice was great. Our AC unit stopped working and they were able to come out the same day I called and it was fixed and good to go within 30 minutes. The technician Ryan went above and beyond and provided tips and advice on ways to keep the unit functioning as efficiently as possible.
Jordan Martin
12 months ago
I can’t say enough good things about this company! From start to finish, they were professional, reliable, and went above and beyond. The technician showed up right on time, explained everything clearly, and made sure I understood the work that needed to be done. They worked quickly but never cut corners, and the quality of their work really shows. My system is running better than ever, and the difference in comfort is night and day.
May Lee
1 year ago
Our service technichian Cade Hitt was very knowledgeable and quickly fixed our broken AC unit. We appreciate the prompt attention to our problem. We were kept informed by text of when our service person would arrive. We highly recommend The Right Choice Air Conditioning Heating and Plumbing.
Kira dolly
1 year ago
Excellent work on my AC repair; they were prompt, professional, and left everything running perfectly.
Marius Dogaru
1 year ago
Stephanie Arriesgado
1 year ago
nice
Ψふみこ ғᴜᴍɪᴋᴏΨ
1 year ago
Honest and upfront pricing with excellent results. Highly recommend.
jeffres
1 year ago
My AC was fixed swiftly with top‑quality service, and the technician’s clear, friendly communication made the entire process effortless.
Michael Coffey
1 year ago
marie rose benito
1 year ago
Jade Ramirez
1 year ago
Excellent customer care! My AC was fixed promptly, and the technician took the time to explain everything in detail.
Omar Oliver
1 year ago
Outstanding service that fixed my AC swiftly and efficiently, with a knowledgeable technician providing clear, expert instructions.
Nicole Kalei
1 year ago
Abiel Rodriguez was awesome. Came in and did his job told us what the issue was and recommended what needed to be taken care of. Great customer service
Viktorija Gjurovska
1 year ago
Annalyn Becira
1 year ago
Great job
Neo Hayato
1 year ago
My AC was fixed in no time with fast, reliable service; The technician was friendly and ensured everything was explained clearly. I leave this because I want to help the mishis
Mary Rose Frias
1 year ago
Excellent service—my AC was repaired promptly with clear, professional communication, ensuring it now operates efficiently.
Jorge Palma
1 year ago
Outstanding repair service fixed my AC in no time, thanks to a professional, courteous technician who explained the entire process clearly.
Luis Rodriguez
1 year ago
Outstanding service delivered a prompt, expert repair that transformed my malfunctioning AC into a flawlessly operating system.
Cara Ysabelle Ramos
1 year ago
Quick and efficient AC repair that got my unit back up in no time, with a super professional technician who explained everything clearly.
W.L “671 Shellback” Wong
1 year ago
Nancy Tank
1 year ago
Jes Ralafuh
1 year ago
Jayson Uy
1 year ago
sharon joy barasi
1 year ago
Jerald Villegas
1 year ago
Micah Jea Fajardo Morilla
1 year ago
My furnace repair was completed on the same day with outstanding service; the technician’s clear explanations and friendly approach were top‑notch.
Mark Arulprakash
1 year ago
I wouldn’t trust anyone else with my HVAC.
Luis Norberto Givotinsky Jr.
1 year ago
My name is Luis and I must say this company resolved my AC issues that three other companies could not. They saved me money and the service was on point. Local company well known with great reviews. I’m impressed and I will let anyone know as I will use them anytime needed. Great service great work by your techs.
And extremely professional service.
Thank you.
And extremely professional service.
Thank you.
Johno Fabulous
1 year ago
alynna acierto
1 year ago
Bayuaji Subiantoro
1 year ago
Rafito Bg
1 year ago
no more words. they changed my life
Irshad Khan
1 year ago
Excellent service on my AC repair—my unit is running perfectly now thanks to a super reliable team that communicated clearly throughout the process.
Kevin Tagacay
1 year ago
Younis Ghareb
1 year ago
ROXANA ARRAZOLA PEREZ
1 year ago
Fast, reliable HVAC repair that got my heating system running smoothly again, with expert guidance and friendly professionalism.
ColdBloodICEHeart
1 year ago
keep doing what you do!
Chef Claudio Hall
1 year ago
😻
Marco Montalvo
1 year ago
Kae Maderazo
1 year ago
كلية الفنون التطبيقية
1 year ago
Dejan Kostadinovski
1 year ago
Thank You !
Gabriel J. León
1 year ago
Great company with fantastic service.
team leader
1 year ago
Explained everything clearly before starting. Very professional.
Ana A
1 year ago
My heating system was restored quickly with outstanding service; the technician’s friendly approach and expert repair left no detail unattended.
Valeria Azañero
1 year ago
My home is comfortable again thanks to your expert service.
mina Brs
1 year ago
ian ruan
1 year ago
Coyolxauhqui Hernández
1 year ago
Exceptional workmanship and efficient service quickly fixed my faulty oven, leaving it operating safely and with impressive clarity.
Yana K
1 year ago
They replaced my furnace quickly and efficiently. Very satisfied. Wish you luck, you're doing an amazing job❤️❤️
Maximiliano Gomez Aguilar
1 year ago
Outstanding HVAC service delivered fast, reliable repair on my heating system, with a friendly technician ensuring a seamless experience.
Majd Benhlima
1 year ago
Affordable and reliable service. I highly recommend them!
Hoompei
1 year ago
Excellent HVAC service—my AC was fixed promptly, and the technician’s expert care and clear communication made the repair seamless.
Mira Naranjo
1 year ago
Good
oddyZz
1 year ago
Gatroon 3000
1 year ago
My furnace repair was completed quickly with outstanding HVAC service; the technician was courteous and fixed my system with expert precision.
Agnes Toth
1 year ago
Yasmine Maatallah
1 year ago
Célia Cristão
1 year ago
Gidget Nadal
1 year ago
I love this company. Their workers are Polite, Professional, Courteous, and willing to help at any time of day.
Misti Tavera
2 years ago
I had the pleasure of working with Randy. He was very patient and answered all my questions. He even took the time to explain what he was working on and his thought process. Very professional and friendly.
Lillian
2 years ago
Ryan A.- "I was blown away by the level of his professionalism and expertise. I would highly recommend this company to everyone."
Terry Robles
2 years ago
Wonderful experience. Very friendly and professional team of guys.
Alfredo was very thorough with his heater tune up, despite it being a very very old one and gathered enough evidence in a professional manner to help guide me to my decision to replace it for safety reasons.
I already knew it was gonna have to happen eventually, but after his job well done it was discovered sooner was better and safer than later.
He was able to get me sorted and today(the next day) the guys are at work!
Everyone is very well mannered and kind. 😊
Alfredo was very thorough with his heater tune up, despite it being a very very old one and gathered enough evidence in a professional manner to help guide me to my decision to replace it for safety reasons.
I already knew it was gonna have to happen eventually, but after his job well done it was discovered sooner was better and safer than later.
He was able to get me sorted and today(the next day) the guys are at work!
Everyone is very well mannered and kind. 😊
Insidious468
2 years ago
This HVAC company is top notch.
jt taylor
2 years ago
This company in my opinion is shady!!! In October they charged my $4800 to replace my "leaky coil" on my unit. After taking the unit out it appeared rusted and looked as if it had been leaking for years. BUT I have their maintenance plan and they were at my house in August because the unit "froze up" according to the tech. So yesterday they came to due the furnace and the tech said that "the ignitor wasn't heating properly". I asked how much it would cost to repair it? The tech said "$586" I asked why so much when the ignitor only cost about $40-50? He answer was "I don't make the prices" I told him to just put it back and I'll change it myself. I proceeded to call the manager but he wasn't in the office but I didn't receive a call back. I called again today and he was still out of the office. I later got a call from a guy claiming to be the owner. I explained to him that I believe they were jacking up the price, he told me "that's the price of doing business and that he had to pay his techs and pay for operating cost for the company". I have no problem with paying for labor but $586 for a $40 part =$546 in labor for a 10 minute job. I told him I would never use his company again. He asked if there was anything he could do to keep me as a customer, I told him I don't trust your company to give me a fair rate and I would never do business with them again.
Please get a 2nd opinion if you choose to use this company
Please get a 2nd opinion if you choose to use this company
Steffen Nielsen
2 years ago
The HVAC team is exceptional.
Arlene Yrigan
2 years ago
it's the best everrr, they're so kindd^^
Jehov Sullano
2 years ago
They resolved the issue with my HVAC.
Nelson Simões
2 years ago
Highly recommended for their quality, value for money, and professionalism.
Sofia Mária Stiasná
2 years ago
Pambihirang Mag-iina
2 years ago
They delivered excellent service with our dryer vent cleaning.
Eu “Crackudo” uso crack
2 years ago
Lucca Zucchino
2 years ago
I will definitely contact them again if I need another installation in the future.
Δημητρης Αλεξανδριδης
2 years ago
Marisol Fernandez
2 years ago
It's our new HVAC business in the neighborhood!
nickcretensis
2 years ago
The team was respectful of our home and cleaned up well after the job.
Isaac Rivera
2 years ago
Great service. Called company and got same day service for my heat. Was very grateful. Heat went out on one of the coldest days of the year. Tech came out worked so fast and efficiently. Also had a smile on his face. Would use them again and again.
あきーる
2 years ago
Truly professionals, I will surely call them back.
who am i
2 years ago
The professionalism and quality of service were outstanding. Highly recommend!
Okosun Osatohamen
2 years ago
They provide reasonably priced fast service.
Certified Pussy Eater
2 years ago
Very special thanks to recent workers that have visited. Excellent work!!! Great Job everybody!!! Kelp it up!
Ploy Anubodem
2 years ago
We're very satisfied with the job they completed for us.
MARK RYNEARSON
2 years ago
sri p
2 years ago
I had an excellent experience with Ryan from Right Choice. He conducted a thorough inspection of my HVAC system, addressed all necessary repairs, and explained everything clearly along the way. The work included replacing the condensate pipe, repairing the drip pan, insulating parts, and fixing wiring, all of which were completed efficiently and professionally.
Not only was the work done to the highest standards, but the communication and attention to detail were also exceptional. Ryan ensured everything was in perfect working condition before leaving and provided clear documentation, including photos, which were incredibly helpful. I highly recommend him for his outstanding service and professionalism.
Not only was the work done to the highest standards, but the communication and attention to detail were also exceptional. Ryan ensured everything was in perfect working condition before leaving and provided clear documentation, including photos, which were incredibly helpful. I highly recommend him for his outstanding service and professionalism.
Gloria gee
2 years ago
Very professional and informative. Did a great yes great very helpful
Etoria PolkReed
2 years ago
The technician was very helpful and knowledgeable. I will use right choice in future. Randy was great!
Gla Munante
2 years ago
rodolfobge
2 years ago
Everything went extremely well; they are outstanding professionals.
Simona Caruso
2 years ago
We won't think twice to give this company another call if necessary.
Victor Vidal
2 years ago
My heater wasn’t heating properly. They sent someone out the same day who fixed the problem immediately. They also put together a maintenance list for me to address, if/when I wanted to going forward. Great service. I will have them back.
Casa Villasdelrey
2 years ago
Wency funtilar
2 years ago
Arda Kılıç
2 years ago
wafa
2 years ago
Our aircon was fixed quickly by the fully equipped tech who showed up at our house. It resumed working in less than an hour.
Liana Manguerra Vicente
2 years ago
The installation was done smoothly and efficiently.
Jeremy Sorello
2 years ago
I don't regret hiring them for this job; they know a lot about the heating systems.
Krishna Das
2 years ago
They put my zoning system and thermostat perfectly in place.
Mirko Paul-David Vanzini
2 years ago
A truly outstanding service! Thanks to them, modern HVAC systems run rather well.
Leea Gpd
2 years ago
♥️♥️♥️
Vilchis Rodriguez Miguel Angel
2 years ago
Again, everything looks brand fresh; you people are incredible!
Mervin Josh Cagungun
2 years ago
I recommended them to all my friends.
FANOURIOS THERIOUDAKIS
2 years ago
This is the perfect company that you can completely count on.
Ilma Hasanbegovic
2 years ago
Their response was quick and they left everything working perfectly.
Life
2 years ago
Joaquin Martinez
2 years ago
They were quite open about the expenses as well as about the repairs they completed.
Luciana Gomes
2 years ago
Beautiful work ♥️🙏🏼
Joey Bernardo
2 years ago
Efficiently resolved a motor vibration issue in our HVAC.
Carros do Aed
2 years ago
Thu Hằng Trần
2 years ago
i hope all pets have a home they deserve. A loving home
Nove Grace Lawag
2 years ago
They help animals a second chance. Please donate!
Vania Borges
2 years ago
They follow your pace and interests as if it were for themselves.
Carla Stephens
2 years ago
I'm not sure who came up with the name Right Choice. They have been Wrong Choice since putting in our units. They didn't get permits, left wires hanging out by the outside unit. We've had more problems than enough with this company. We had to go to TDLR and the city because we found out they hadn't got the permits to put the units in. The city red tagged them. Right (Wrong) Choice came out and fixed the problem once the city got involved. However, because we have a parts and labor warranty with them, which was included in the price of the units, we still call them to do maintenance. Until the warranty runs out, we cannot use any legitimate HVAC company. I must add, they don't maintain ANYTHING. We hate to call them because the units work better before they come to do maintenance than after they come. Make it make sense. It seems like they are trying to destroy the units because the warranty will be running out soon and because we put a ding on their reputation with TDLR. Well, they're going to get another ding on their reputation. They are just...SORRY!
So, we called them out to do maintenance on the systems. Now, all of a sudden the downstairs unit needs a compressor. They came out today to put in a compressor around 3:00 pm, I think it was. I received a text message from my husband saying it was 8:52 PM and they were still here. JUST SORRY! While putting the compressor in, they broke our Ecobee thermostat and commenced to put another thermostat in that they had in the truck, which was nowhere near comparable to the Ecobee they took out. THEN, they walked out without fixing anything and didn't even let my husband know they were gone. Where is the ecobee thermostat? It's not theirs. Anyway, needless, to say we are still without air. Make it make sense! I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY. THEY ARE COMPLETE FAILURES on so many levels, new management or not. If I was a betting person, I'd bet they would never win a competition for who was the best HVAC company. It seems to me they've been working so hard to SEEK and DESTROY that they probably wouldn't know how to win the challenge. Almost every visit has ended with FAILURE and CHAOS! This is the last year of the warranty and they seem to be trying everything to destroy our units. Did I mention, I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY! Until next year, whenever they come cameras will be on them for submission to court. They don't like working with the camera on them probably because it shows that are not capable of fixing the problem. Or, that they're scammers.
I will be submitting a review here every week (or maybe everyday) until our units are completely fixed and until they provide a thermostat comparable to the one we had. I can't stand dealing with this company.
So, the saga continues...SMH
11.26.2024
Well, as I said before, the saga continues. And how about our warranty doesn't end until 2026. This is such a sad situation and for no reason. They are supposed to be replacing a compressor and a coil. BTW, it's always a problem with BOTH units. Every time they come, there ends up being a problem with something else. Now, it's the thermostat AGAIN! They can't get the thermostat to come on for the air conditioner. REALLY!!!? It was working before. Watch they say they have to come back next week...after Thanksgiving. Don't ever get parts and labor warranty because you continue to pay for it somehow or another. SMH. Bless their hearts. I'm convinced they'll never get it "right". Maybe they need to change their name to "Wrong" Choice or Absolutely "Wrong" Choice. My husband says give them a chance to fix it before I post a review. I'm posting anyway because no one would believe my prediction afterwards. When they're finished I will, if I'm wrong I will let you know.
So, we called them out to do maintenance on the systems. Now, all of a sudden the downstairs unit needs a compressor. They came out today to put in a compressor around 3:00 pm, I think it was. I received a text message from my husband saying it was 8:52 PM and they were still here. JUST SORRY! While putting the compressor in, they broke our Ecobee thermostat and commenced to put another thermostat in that they had in the truck, which was nowhere near comparable to the Ecobee they took out. THEN, they walked out without fixing anything and didn't even let my husband know they were gone. Where is the ecobee thermostat? It's not theirs. Anyway, needless, to say we are still without air. Make it make sense! I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY. THEY ARE COMPLETE FAILURES on so many levels, new management or not. If I was a betting person, I'd bet they would never win a competition for who was the best HVAC company. It seems to me they've been working so hard to SEEK and DESTROY that they probably wouldn't know how to win the challenge. Almost every visit has ended with FAILURE and CHAOS! This is the last year of the warranty and they seem to be trying everything to destroy our units. Did I mention, I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY! Until next year, whenever they come cameras will be on them for submission to court. They don't like working with the camera on them probably because it shows that are not capable of fixing the problem. Or, that they're scammers.
I will be submitting a review here every week (or maybe everyday) until our units are completely fixed and until they provide a thermostat comparable to the one we had. I can't stand dealing with this company.
So, the saga continues...SMH
11.26.2024
Well, as I said before, the saga continues. And how about our warranty doesn't end until 2026. This is such a sad situation and for no reason. They are supposed to be replacing a compressor and a coil. BTW, it's always a problem with BOTH units. Every time they come, there ends up being a problem with something else. Now, it's the thermostat AGAIN! They can't get the thermostat to come on for the air conditioner. REALLY!!!? It was working before. Watch they say they have to come back next week...after Thanksgiving. Don't ever get parts and labor warranty because you continue to pay for it somehow or another. SMH. Bless their hearts. I'm convinced they'll never get it "right". Maybe they need to change their name to "Wrong" Choice or Absolutely "Wrong" Choice. My husband says give them a chance to fix it before I post a review. I'm posting anyway because no one would believe my prediction afterwards. When they're finished I will, if I'm wrong I will let you know.
HARRIET MONICA
2 years ago
Amh Mý
2 years ago
Their knowledgeable HVAC professionals truly are experts in their trade.
Delia Villa
2 years ago
Please continue helping animals!!! ❤️❤️❤️Outstanding services. From now on, I will only give this company a call if I have problems with my equipment.
Pedro Castillo
2 years ago
Coby is a very friendly, knowledgeable and professional who answered questions in a thorough manner.
L1ANƳ
2 years ago
We are satisfied with the work completed. 🙂
A.m
2 years ago
I am delighted with the installation of my ductless mini splits.
god bless y'all for helping pets 🙂
god bless y'all for helping pets 🙂
Rafaisha Ano
2 years ago
Their service technician was very punctual and solved the problem quickly and efficiently.
Orense Padua
2 years ago
We had gotten a few quotes before reaching out to them, but thank goodness we chose them because everything was a breeze.
Tuyul Import
2 years ago
The team arrived on time and completed the job with minimal disruption.
Yasmin Cabral
2 years ago
Sem dúvida, eu recomendaria este serviço aos meus amigos e vizinhos.
João Paulo Pascua
2 years ago
These gents help me to explain why my HVAC acts less than it should. For effort and behavior, an A+.
Daniella keeks A.R.M.Y
2 years ago
qi
2 years ago
Nico E
2 years ago
Quickly addressed an airflow blockage in our vents, very efficient.
Katy Quispe
2 years ago
They are excellent specialists.
Fatima Melody Greenway
2 years ago
sam murcia
2 years ago
We had our old ducts replaced, and the service was excellent. The new system is much more efficient and quieter.
great service
Huy Lê
2 years ago
I notice better air quality every time their specialists leave house following maintenance.
kyra Van Aswegen
2 years ago
Mai Phương
2 years ago
VALENTINA CAMPOS BRAVO
2 years ago
Was fantastic work with it
Ema Ivanov
2 years ago
Rohan Ahmed
2 years ago
I will absolutely use their services again.
Errol Jon Bagabaldo
2 years ago
Tuấn Hoàng Quang
2 years ago
Air duct cleaning was thorough.
Binh Phan
2 years ago
I had an AC installation done by this company, and the entire process was seamless.
Phan Anh Nguyễn
2 years ago
Joseph Otieno
2 years ago
We had an issue with a noisy AC, they came and fixed it right away.
Ngo Steven
2 years ago
Trân Nguyễn
2 years ago
-
2 years ago
Our air conditioning is working flawlessly.
Nguyễn Giang
2 years ago
Though their experts fixed my previous heating system, I felt I needed to replace it.
Linkgesh Supramaniam
2 years ago
Our old thermostat was replaced with a new smart one. The process was straightforward, and the new system works great!
Filip Olćan
2 years ago
Consistently caring, honest, and prompt service.
Tran Lee
2 years ago
Our business required a complete HVAC overhaul, and this company exceeded our expectations.
Tj Clark
2 years ago
Alfredo is a five star. He very friendly give lots of valueable info about the
job he's doing..# 1 down to earth kind of
Guy would recommend him to friends and
family..
job he's doing..# 1 down to earth kind of
Guy would recommend him to friends and
family..
Ezxun Official
2 years ago
David Gay
2 years ago
My AC Unit has problems and is an older model. Alfredo Ramos-Medellin was professional, understanding, and clearly presented my options. I appreciated his patience in explaining the advantages and disadvantages of those options. I appreciate his help.
Jose Amezcua
2 years ago
Alfredo was excellent he go over my HVAC system on cooling and heating he was very professional and did a greater job will hily recommend for any AC and heating needed going forward
Ed White
2 years ago
We are Right Choice club members, and we have had an excellent experience with them every time they have been here. This time was no different. Our HVAC system stopped working so we thought it may need refrigerant and called them for service. Randy, our service tech diagnosed a bad blower motor on a 4 year old air handler. We initially decided to have the work covered by our home warranty service, but that is a story for another time about a different HVAC service company. When it became clear we wouldn’t be working with that company, I reconnected with Randy at Right Choice. He was able to get the work covered under the manufacturer’s warranty and just finished replacing the blower motor. Everything is working great as expected! Randy was also able to fix the root cause of the motor failure so that this won’t happen again. He does great work!
From the install of our mini-split in the garage through this most recent repair, it is obvious we made the Right Choice using this company! See what I did there?
From the install of our mini-split in the garage through this most recent repair, it is obvious we made the Right Choice using this company! See what I did there?
Julian Gonzalez
2 years ago
Alfredo did a thorough job assessing insulation needs in my house. He gave me the different options I have and also suggested a couple of additional things for having a better attic. Very gals with the assessment and plan to add insulation to my attic.
Renbert Palacios
2 years ago
Very happy with the result. I do hope they will get all the help they deserve. Thank you.
betty bradley
2 years ago
Great and friendly service love our technician great guy.
Филип Милутиновић
2 years ago
Joey B
2 years ago
Our home is cool again! Thank you so much
Teresa Matte-Ramsdell
2 years ago
Lovely guy, very professional and a quick worker. They arrived late due to an emergency they had to take care of but other than that great service
Greydil tiguera
2 years ago
Amazing service! Did not expect this at all! Alfredo Ramos did an outstanding job! Super experienced and answer every question I had! I will definitely recommend this company to do your service check or fixes. 10/10! Loved it!
Lawrence Hornby
2 years ago
Excellent service. Very knowledgeable and friendly service rep.
kostaspaoksalonica
2 years ago
Shiri Gilat
2 years ago
Been working with the Right Choice a few years now for all my heating and ac needs.
Very professional, reasonably priced and always responsive and accommodating. They arrive on time and usually finish earlier than expected.
Alfredo came today to do maintenance on my 3 units. He’s so nice, very friendly, professional and thorough!! He took the time to explain and show me everything!
Very professional, reasonably priced and always responsive and accommodating. They arrive on time and usually finish earlier than expected.
Alfredo came today to do maintenance on my 3 units. He’s so nice, very friendly, professional and thorough!! He took the time to explain and show me everything!
Princess Grace Aninipot
2 years ago
Leonardo Kaltenbach Gomez
2 years ago
In general they offer an excellent service.
Юлия Плевако
2 years ago
I appreciated the technician's polite and professional demeanor during the visit.
Antonella Mecca
2 years ago
Thanks for the amazing service and keep up the good work guys!
Joke Sarat
2 years ago
Jessica López Jara
2 years ago
He didn’t just perform incredibly, he also quoted us a fair price. If needed, we will call this company with no hesitation again.
Nef
2 years ago
The entire staff of the company is completely great!!!
Kay R
2 years ago
They have been wonderful! We've met a few different techs and all were great. The most recent one was also just as great, Alfredo! We hope to keep enjoying their services, but at the same time we also hope not to have things break 🙂
Randall Hopkins
2 years ago
Very friendly and good at explaining the project issues and solutions. Technically very good.
Valerie Chengu
2 years ago
Please take care of the little dogs.
I don't have much but may God bless the kind hearts out there
I don't have much but may God bless the kind hearts out there
Bielin
2 years ago
Maui Dizer
2 years ago
Tim Fine
2 years ago
Alfredo was prompt and efficient. He was very good with communication and explained everything in detail. Super courteous and showed great customer service skills. Wore the booties in the house and cleaned up after himself. 5 stars!!!
Μαρία Πατεράκη
2 years ago
Dru Zivenzo
2 years ago
5-star service.
Angeline Nicole Ortiz (Angel)
2 years ago
The air conditioning repair was handled promptly.
Mariam
2 years ago
I can certainly recommend the firm and will use them again.
Kaye Arce
2 years ago
Sumit Mehrotra
2 years ago
Thank you Coby. Appreciate your help and recommendations
Ryder Legate
2 years ago
Alfredo came out today and performed routine maintenance on our HVAC system. He was kind and courteous, fixed a few minor problems we had, as well as helped us put our new filter on. Great service with a smile. Thanks, Alfredo!
Mike Farish
2 years ago
I have worked with Chris and Coby with this company. They were both very friendly, but most importantly was very honest with no updates and gimmicks which I really appreciated. I’d happily use this company again.
elizabeth ramsdell
2 years ago
Coby was friendly, knowledgeable and inspired confidence. He was efficient and fixed the system quickly. Thanks again
Eileen Estrada
2 years ago
The team was not only skilled but also very courteous and respectful.
Anh Huỳnh
2 years ago
The work was completed perfectly. Once again, thank you
Vichelle FRB
2 years ago
Thank you; it's satisfying to feel the coolness of the AC following the excellent installation they did!
Dragos Nisipeanu
2 years ago
Minh Trâm Nguyễn
2 years ago
Our ductless unit is the perfect addition.
Udeanu Theodora
2 years ago
We could not be more pleased with the relationship and work they have done for us.
Ан Чалъкова
2 years ago
Jhustine Rivera
2 years ago
nice 🙂
Agata Helman
2 years ago
They told me about new technologies for the HVAC.
Vũ Trần
2 years ago
Their knowledgeable team replaced our HVAC; they offered excellent advice.
Quỳnh Anh
2 years ago
Very good, I hope the dog and cat protection organization will be sustainable and more known
y chi
2 years ago
Alexandria Anna
2 years ago
AC repair was done swiftly. Tech was great.
Abucay, Jenny Marie U.
2 years ago
They answered fast, correctly identified the problem, and finished the fix quickly.
Vienesse Fhey Po
2 years ago
They listened to my needs and provided helpful suggestions.
Thanh Giang Đặng
2 years ago
Our heater stopped working during winter and we immediately called the company. The technicians came the next day and now my heater functions just fine
Hoàng Nam Lê
2 years ago
I found them to be skilled experts who excelled at their jobs.
Mark Stout
2 years ago
Great guy! Knowledgeable, helpful, and trustworthy! Best HVAC customer service I’ve experience!
Felipe Augusto Cabral
2 years ago
This company consistently provides good service
Yasmin El Gammal
2 years ago
The technician was friendly and gave useful advice for keeping our system in top shape
Marcus Benedict Custodio
2 years ago
Bảo Ngọcc
2 years ago
We love their HVAC service, they always arrive on time and charge us the lowest price possible.
Richard Von Ziggler
2 years ago
Their friendly approach and expertise were greatly appreciated.
Ga Aon
2 years ago
Expert heater installation; happy client. Couldn't ask for more from an HVAC company.
ナナシ
2 years ago
Donnie Gum
2 years ago
Alfredo was a excellent technician he walked through my ac problems and all the options that were there for me and my budget can not thank him enough for getting the ac going and cooling off this texas heat!
Precious Ubani
2 years ago
A trial will convince you!
Vinicius Felix
2 years ago
We definitely recommend their service. 10/10
Margarida Ribeiro
2 years ago
I would rate this company and its workers 10 out of 10.
LOAN 's
2 years ago
Yuko Ono
2 years ago
These guys are top notch.
Paschal Newton
2 years ago
Good, i want to help all the abandoned dogs and cats out there
Jennifer Hawkins
2 years ago
Jon was friendly professional and completed the job quickly. We got an appointment the same day we called and the company stayed in contact until he arrived-very satisfied & recommend highly!
Blane Brewer
2 years ago
Use this company at your own risk. I was sold a brand new air handler in the attic because it was suggested that just cleaning the coils etc would be almost as expensive as a new unit, this was in 2023. I signed up for the maintenance plan along with the duct cleaning service that took over 6 months to complete due to re-scheduling and equipment problems. They actually tried to show up at 7 pm for a 4 hour job. 6 months later our scheduled maintenance service is due and when the tech completes the service he tells us it is not operating properly the pressure is too low, sounds like a warranty issue to me but then I'm told the plenim that was installed on the unit was incorrect size and not in the original price of the unit. My reply was why was it installed incorrectly in the first place! So in order to fix my problem they quoted me another $2400 to fix and then took 5 months getting back to me and offered to install at half price. This is not how business should be handled, they should have taken care of this it was their mistake.
Would not recommend.
Would not recommend.
KAD
2 years ago
Right Choice has been amazing in taking care of what we need. Their service is professional and great at following up Abiel was our technician that came out and took the time to explain any concerns or issues I was having with my AC and made great recommendations. He went above and beyond and I highly recommend Right Choice.
Anatoli Berezovsky
2 years ago
Right Choice was fantastic. They texted me a reminder that my A/C hadn't been looked at and that it was time to look at it. Honestly, I didn't even know that I should be doing this, but I'm glad that I did, because I did have an issue with the A/C several years ago where it stopped working in the dead of summer and required emergency maintenance. So my goal now is to prevent that from happening.
Alfredo Ramos was fantastic. For a low rate, he did a thorough diagnostic workup of my unit and everything related to it and helped me make the decision as to what to do next. He took his time explaining things and clearly knows how these things work. I really enjoyed meeting him and working with Right Choice.
Alfredo Ramos was fantastic. For a low rate, he did a thorough diagnostic workup of my unit and everything related to it and helped me make the decision as to what to do next. He took his time explaining things and clearly knows how these things work. I really enjoyed meeting him and working with Right Choice.
Lee Elmore
2 years ago
Johnathan did a great job for us. We had a tree root grow into our main house drain and it was totally blocked. He got here very fast and went the extra mile to get the pipe completely clear. He is very professional and efficient at his job. 10/10 would recommend. He really saved us a lot of headache before the long weekend.
Call or Text for Great Service
4.8
Based on 1115 reviews
powered by
William Ryan
3 weeks ago
I rarely leave negative reviews, but after nearly a month without a working upstairs air conditioner in the middle of a Texas summer, I think it's important to share my experience with other homeowners.
My upstairs Daikin AC system was diagnosed with a leaking evaporator coil that needed to be replaced under warranty. That diagnosis was made on July 7, 2026.
Here's what has happened since:
• The original repair appointment was canceled.
• I was first told the replacement part was incorrect.
• I was later told the replacement part had arrived damaged.
• Since then, I have received virtually no proactive communication. Nearly every update has come because I called or texted the office myself.
• Each time, the answer has simply been, "The part hasn't arrived."
As I write this review, it has been nearly four weeks since the correct diagnosis, and my upstairs air conditioner is still not repaired.
What has been most frustrating isn't that a warranty part may be delayed. I understand that supply chain issues happen. My frustration is the complete lack of communication, transparency, and urgency. No one has contacted me first with an update. I've never been given an estimated timeline or any meaningful explanation of what is being done to resolve the issue. Every conversation ends with the same vague response.
To make matters worse, this is the same company that misdiagnosed the problem on the first visit, telling me to simply lower the thermostat setting. I had to schedule a second service call before another technician correctly diagnosed the leaking evaporator coil, delaying the repair process even further.
I've even contacted Daikin directly to better understand the warranty process, but homeowners are told that warranty part inquiries have to go through the contractor and distributor. That means I'm relying entirely on Right Choice Heating & Air for updates, yet I have no visibility into what, if anything, is being done behind the scenes.
I chose this company because they installed the system less than four years ago, and I expected they would stand behind the products they install and communicate with customers when problems arise. Instead, I've spent weeks chasing updates while living with window units I had to purchase and a home that still cannot be cooled properly.
The quality of an HVAC company isn't measured on the day they install your system. It's measured on the day something goes wrong. Unfortunately, that's where Right Choice Heating & Air has let me down.
If you're considering Right Choice Heating & Air, ask yourself this: If your air conditioner failed under warranty during the hottest part of the summer, would you be comfortable waiting nearly a month with little communication while having to initiate nearly every update yourself?
If Right Choice would like to change my opinion, I'd genuinely welcome it. I don't want special treatment. I simply want honest communication, transparency about what's actually happening, and a commitment to getting my family's air conditioning restored as quickly as possible. I'll gladly update this review if the situation is resolved and the communication improves.
My upstairs Daikin AC system was diagnosed with a leaking evaporator coil that needed to be replaced under warranty. That diagnosis was made on July 7, 2026.
Here's what has happened since:
• The original repair appointment was canceled.
• I was first told the replacement part was incorrect.
• I was later told the replacement part had arrived damaged.
• Since then, I have received virtually no proactive communication. Nearly every update has come because I called or texted the office myself.
• Each time, the answer has simply been, "The part hasn't arrived."
As I write this review, it has been nearly four weeks since the correct diagnosis, and my upstairs air conditioner is still not repaired.
What has been most frustrating isn't that a warranty part may be delayed. I understand that supply chain issues happen. My frustration is the complete lack of communication, transparency, and urgency. No one has contacted me first with an update. I've never been given an estimated timeline or any meaningful explanation of what is being done to resolve the issue. Every conversation ends with the same vague response.
To make matters worse, this is the same company that misdiagnosed the problem on the first visit, telling me to simply lower the thermostat setting. I had to schedule a second service call before another technician correctly diagnosed the leaking evaporator coil, delaying the repair process even further.
I've even contacted Daikin directly to better understand the warranty process, but homeowners are told that warranty part inquiries have to go through the contractor and distributor. That means I'm relying entirely on Right Choice Heating & Air for updates, yet I have no visibility into what, if anything, is being done behind the scenes.
I chose this company because they installed the system less than four years ago, and I expected they would stand behind the products they install and communicate with customers when problems arise. Instead, I've spent weeks chasing updates while living with window units I had to purchase and a home that still cannot be cooled properly.
The quality of an HVAC company isn't measured on the day they install your system. It's measured on the day something goes wrong. Unfortunately, that's where Right Choice Heating & Air has let me down.
If you're considering Right Choice Heating & Air, ask yourself this: If your air conditioner failed under warranty during the hottest part of the summer, would you be comfortable waiting nearly a month with little communication while having to initiate nearly every update yourself?
If Right Choice would like to change my opinion, I'd genuinely welcome it. I don't want special treatment. I simply want honest communication, transparency about what's actually happening, and a commitment to getting my family's air conditioning restored as quickly as possible. I'll gladly update this review if the situation is resolved and the communication improves.
Ramon Jones
1 month ago
Three fans running in Sweltering humid heat. This was the case for me. My a/c stopped working and the temperature in my house reached almost 90 degrees. Me and my kids couldn’t take it. I looked up several places and I figured I couldn’t go wrong with the right choice. I was told there was a fee for coming out and I was like hmmmm oh well I need this looked at. After there team came to look they told me my a/c needs repairing or replacing. They showed me the cost to repair and immediately said that’s not the way to go. So with his magical pen he showed me that it cost less to replace everything and they gave me upgraded thermostats. Sounded great but they wouldn’t be able to do it till the next day. He asked me if we could rough it out for one more day. I said yes. Then he said you know what. How about we get you a window ac till we can get you fixed up. I was so pleased. While repairing everything the team was Cautious of the children and my Work environment. They set up everything and explained how it worked. And by the end of the day my home was full of fresh cool air.
Natalie Leber
1 month ago
They were able to schedule us within an hour. Ryan was very helpful and kind. He explained everything so well and was able to fix the issue with our AC within 30 minutes. Thank you so much!
Jessica Eckhardt
1 month ago
Our a/c went out late at night. Called first thing in the morning and the team was able to send Ryan right away. Arrived within two hours of me calling. He was very thorough, personable, and did a fantastic job of fixing our issue quickly. We have two little kids so a hot house is not something we can handle for long. The Right Choice was definitely the right choice. Will call them in the future for assistance.
Kevin Webb
2 months ago
The service tech was great. The other half not so much. I had the original appointment set since February. Then there was follow up and confirmation, but the day of my appointment, my time period came and went. When I called to see when tech would be here, I was told that I would need to reschedule. I had took time off work. So I took another day off for the second appointment. So now I’m 2 days without pay. When service came, I had to pay for the tech to unclog drain to HVAC. So I ended up 2 days without pay which is $1000’s and had to pay $300 for drain clog. $1300’s out of pocket for which should be a free maintenance service.
Bill Wells
2 months ago
Awesome service by Ryan! When the original installer was unable to get the repair done, Ryan stepped up and took care of business and got my AC running. Great first time experience and highly recommended!
Lissa V
2 months ago
I had a great experience with Augustine AC technician. He was professional, knowledgeable, and took the time to properly diagnose what was going on with my AC unit instead of just guessing or trying to sell me something I didn’t need. He explained the issue clearly, answered my questions, and made sure I understood what needed to be done.
It’s hard to find someone who is honest, reliable, and thorough, but he definitely checked all the boxes.
It’s hard to find someone who is honest, reliable, and thorough, but he definitely checked all the boxes.
Jean Pierre Z
3 months ago
HVAC maintenance done very well by Agustín. He went out of his way to explain the process, results and suggestions. Will use them again for the winter. Recommended!
David Merchant
3 months ago
Your service representative was absolutely great. He conducted my six month service which was in great shape and looking forward to seeing him again in six months. I highly recommend Right Choice for all your Air Conditioning and Heating needs.
T Turner
3 months ago
The appointment was on time. Eyal and Saul were professional and friendly. They worked hard in the heat and were very efficient. I recommend this company and have used them several times.
Doug Bailey
3 months ago
My downstairs neighbors, police and HOA at my front door saying water is leaking in their house. They still haven't arrived I've had no air conditioning for the last twenty four hours. They left the minute they had the chance with out checking for leaks and left no receipt no paperwork no warranty no guarantee.I just came home to water all over my bathroom floor leaking from the ceiling where this company just installed the inside unit above the sink. I now have water leaking when I turn on the sink water and water leaking from the ceiling unit onto my bathroom floor. This company was supposed to send someone and nothing. The young man doing the work is very courteous and respectful he may be overwhelmed with work. I've still got to get a plumber out to find out what is causing water leaking from the ceiling and under the sink. We can see the lines are old and have junk in the PVC for this to be fixed correctly.
Kelly Ann
3 months ago
A friend recommended the right choice to me and I am so happy they did! Saul and Eyal got here quickly and did everything fast but thorough! I am so pleased with the service I received! I highly recommend them!
Glen Moore
3 months ago
Ryan was absolutely fantastic. He explained everything in terms I could understand. Went over different options available and what the plus/minus they each had. Just when I've decided l, let then know and they move forward.
Florine Crudup
4 months ago
Real and Saul are the best service technicians that I have ever had. They were professional, knowledgeable, kind, efficient and explained everything clearly to me. I highly recommend and appreciate them.
heather spencer
8 months ago
Kyle and Ryan are always amazing at keeping building running smoothly. Speedy and professional with tons of knowledge. They get it done and super reasonable pricing.
Charmaine Harris
8 months ago
Kyle and Ryan provide amazing customer service and have serviced our school numerous times. They are always professional and consistently give us helpful feedback to keep our units running smoothly. The kids love them and are always eager to help out when they visit!
Allen Oney
10 months ago
Gerrad was prfessional and very thorough. His knowledge, technical skills, and personality are exceptional. I am going to request him next time we need service to our three units.
Thanks Right Choice AC/Plumbing, for above average service.
A.Oney
Thanks Right Choice AC/Plumbing, for above average service.
A.Oney
James Bitok
10 months ago
The Right Choice Air conditioning provides an excellent service. They are quick, reliable, and very responsive. Jared our tech was very detailed and professional. He has the best customer service. I really appreciated Jared taking time to explain in detail the issues in my HVAC unit.
Edward Davis
10 months ago
Ryan, was professional and informative, he explained everything he found and what could be done to make our a/C system operate more effective and efficiently. He arrived on time and didn't waste time performing the inspection. My wife and I were very impressed with Ryan.
Jeanette Phelps
10 months ago
Satisfied with work performed. Techs were friendly, polite and efficient. Explained job well. from 10/10/25
from 10/13/25 plumbing pipe repair gets low rating for attempting to replace bricks removed for faucet replaced. Plumbing ok, but left cover off water meter and tools in yard
from 10/13/25 plumbing pipe repair gets low rating for attempting to replace bricks removed for faucet replaced. Plumbing ok, but left cover off water meter and tools in yard
LAWRENCE GOODLOE
10 months ago
My technician Ryan was great. He was very polite and informative. No crazy sales tactics or armed, twisting. I will definitely call them again for any AC service that I need
Susan Ann Cunningham
11 months ago
Oh my goodness! Having our Air Ducts cleaned was a terrific experience! Cade & Lucas were Friendly, Professional, and Knowledgeable about what we needed. My husband & I were so impressed! And the price we paid was ridiculously inexpensive! We will definitely be using them for all our future Heating & Air Conditioning (and Plumbing) needs. Thanks guys, we appreciate you both for fixing our dust issue!!
Luke Ekstrom
12 months ago
The Right Choice was great. Our AC unit stopped working and they were able to come out the same day I called and it was fixed and good to go within 30 minutes. The technician Ryan went above and beyond and provided tips and advice on ways to keep the unit functioning as efficiently as possible.
Jordan Martin
12 months ago
I can’t say enough good things about this company! From start to finish, they were professional, reliable, and went above and beyond. The technician showed up right on time, explained everything clearly, and made sure I understood the work that needed to be done. They worked quickly but never cut corners, and the quality of their work really shows. My system is running better than ever, and the difference in comfort is night and day.
May Lee
1 year ago
Our service technichian Cade Hitt was very knowledgeable and quickly fixed our broken AC unit. We appreciate the prompt attention to our problem. We were kept informed by text of when our service person would arrive. We highly recommend The Right Choice Air Conditioning Heating and Plumbing.
Kira dolly
1 year ago
Excellent work on my AC repair; they were prompt, professional, and left everything running perfectly.
Marius Dogaru
1 year ago
Stephanie Arriesgado
1 year ago
nice
Ψふみこ ғᴜᴍɪᴋᴏΨ
1 year ago
Honest and upfront pricing with excellent results. Highly recommend.
jeffres
1 year ago
My AC was fixed swiftly with top‑quality service, and the technician’s clear, friendly communication made the entire process effortless.
Michael Coffey
1 year ago
marie rose benito
1 year ago
Jade Ramirez
1 year ago
Excellent customer care! My AC was fixed promptly, and the technician took the time to explain everything in detail.
Omar Oliver
1 year ago
Outstanding service that fixed my AC swiftly and efficiently, with a knowledgeable technician providing clear, expert instructions.
Nicole Kalei
1 year ago
Abiel Rodriguez was awesome. Came in and did his job told us what the issue was and recommended what needed to be taken care of. Great customer service
Viktorija Gjurovska
1 year ago
Annalyn Becira
1 year ago
Great job
Neo Hayato
1 year ago
My AC was fixed in no time with fast, reliable service; The technician was friendly and ensured everything was explained clearly. I leave this because I want to help the mishis
Mary Rose Frias
1 year ago
Excellent service—my AC was repaired promptly with clear, professional communication, ensuring it now operates efficiently.
Jorge Palma
1 year ago
Outstanding repair service fixed my AC in no time, thanks to a professional, courteous technician who explained the entire process clearly.
Luis Rodriguez
1 year ago
Outstanding service delivered a prompt, expert repair that transformed my malfunctioning AC into a flawlessly operating system.
Cara Ysabelle Ramos
1 year ago
Quick and efficient AC repair that got my unit back up in no time, with a super professional technician who explained everything clearly.
W.L “671 Shellback” Wong
1 year ago
Nancy Tank
1 year ago
Jes Ralafuh
1 year ago
Jayson Uy
1 year ago
sharon joy barasi
1 year ago
Jerald Villegas
1 year ago
Micah Jea Fajardo Morilla
1 year ago
My furnace repair was completed on the same day with outstanding service; the technician’s clear explanations and friendly approach were top‑notch.
Mark Arulprakash
1 year ago
I wouldn’t trust anyone else with my HVAC.
Luis Norberto Givotinsky Jr.
1 year ago
My name is Luis and I must say this company resolved my AC issues that three other companies could not. They saved me money and the service was on point. Local company well known with great reviews. I’m impressed and I will let anyone know as I will use them anytime needed. Great service great work by your techs.
And extremely professional service.
Thank you.
And extremely professional service.
Thank you.
Johno Fabulous
1 year ago
alynna acierto
1 year ago
Bayuaji Subiantoro
1 year ago
Rafito Bg
1 year ago
no more words. they changed my life
Irshad Khan
1 year ago
Excellent service on my AC repair—my unit is running perfectly now thanks to a super reliable team that communicated clearly throughout the process.
Kevin Tagacay
1 year ago
Younis Ghareb
1 year ago
ROXANA ARRAZOLA PEREZ
1 year ago
Fast, reliable HVAC repair that got my heating system running smoothly again, with expert guidance and friendly professionalism.
ColdBloodICEHeart
1 year ago
keep doing what you do!
Chef Claudio Hall
1 year ago
😻
Marco Montalvo
1 year ago
Kae Maderazo
1 year ago
كلية الفنون التطبيقية
1 year ago
Dejan Kostadinovski
1 year ago
Thank You !
Gabriel J. León
1 year ago
Great company with fantastic service.
team leader
1 year ago
Explained everything clearly before starting. Very professional.
Ana A
1 year ago
My heating system was restored quickly with outstanding service; the technician’s friendly approach and expert repair left no detail unattended.
Valeria Azañero
1 year ago
My home is comfortable again thanks to your expert service.
mina Brs
1 year ago
ian ruan
1 year ago
Coyolxauhqui Hernández
1 year ago
Exceptional workmanship and efficient service quickly fixed my faulty oven, leaving it operating safely and with impressive clarity.
Yana K
1 year ago
They replaced my furnace quickly and efficiently. Very satisfied. Wish you luck, you're doing an amazing job❤️❤️
Maximiliano Gomez Aguilar
1 year ago
Outstanding HVAC service delivered fast, reliable repair on my heating system, with a friendly technician ensuring a seamless experience.
Majd Benhlima
1 year ago
Affordable and reliable service. I highly recommend them!
Hoompei
1 year ago
Excellent HVAC service—my AC was fixed promptly, and the technician’s expert care and clear communication made the repair seamless.
Mira Naranjo
1 year ago
Good
oddyZz
1 year ago
Gatroon 3000
1 year ago
My furnace repair was completed quickly with outstanding HVAC service; the technician was courteous and fixed my system with expert precision.
Agnes Toth
1 year ago
Yasmine Maatallah
1 year ago
Célia Cristão
1 year ago
Gidget Nadal
1 year ago
I love this company. Their workers are Polite, Professional, Courteous, and willing to help at any time of day.
Misti Tavera
2 years ago
I had the pleasure of working with Randy. He was very patient and answered all my questions. He even took the time to explain what he was working on and his thought process. Very professional and friendly.
Lillian
2 years ago
Ryan A.- "I was blown away by the level of his professionalism and expertise. I would highly recommend this company to everyone."
Terry Robles
2 years ago
Wonderful experience. Very friendly and professional team of guys.
Alfredo was very thorough with his heater tune up, despite it being a very very old one and gathered enough evidence in a professional manner to help guide me to my decision to replace it for safety reasons.
I already knew it was gonna have to happen eventually, but after his job well done it was discovered sooner was better and safer than later.
He was able to get me sorted and today(the next day) the guys are at work!
Everyone is very well mannered and kind. 😊
Alfredo was very thorough with his heater tune up, despite it being a very very old one and gathered enough evidence in a professional manner to help guide me to my decision to replace it for safety reasons.
I already knew it was gonna have to happen eventually, but after his job well done it was discovered sooner was better and safer than later.
He was able to get me sorted and today(the next day) the guys are at work!
Everyone is very well mannered and kind. 😊
Insidious468
2 years ago
This HVAC company is top notch.
jt taylor
2 years ago
This company in my opinion is shady!!! In October they charged my $4800 to replace my "leaky coil" on my unit. After taking the unit out it appeared rusted and looked as if it had been leaking for years. BUT I have their maintenance plan and they were at my house in August because the unit "froze up" according to the tech. So yesterday they came to due the furnace and the tech said that "the ignitor wasn't heating properly". I asked how much it would cost to repair it? The tech said "$586" I asked why so much when the ignitor only cost about $40-50? He answer was "I don't make the prices" I told him to just put it back and I'll change it myself. I proceeded to call the manager but he wasn't in the office but I didn't receive a call back. I called again today and he was still out of the office. I later got a call from a guy claiming to be the owner. I explained to him that I believe they were jacking up the price, he told me "that's the price of doing business and that he had to pay his techs and pay for operating cost for the company". I have no problem with paying for labor but $586 for a $40 part =$546 in labor for a 10 minute job. I told him I would never use his company again. He asked if there was anything he could do to keep me as a customer, I told him I don't trust your company to give me a fair rate and I would never do business with them again.
Please get a 2nd opinion if you choose to use this company
Please get a 2nd opinion if you choose to use this company
Steffen Nielsen
2 years ago
The HVAC team is exceptional.
Arlene Yrigan
2 years ago
it's the best everrr, they're so kindd^^
Jehov Sullano
2 years ago
They resolved the issue with my HVAC.
Nelson Simões
2 years ago
Highly recommended for their quality, value for money, and professionalism.
Sofia Mária Stiasná
2 years ago
Pambihirang Mag-iina
2 years ago
They delivered excellent service with our dryer vent cleaning.
Eu “Crackudo” uso crack
2 years ago
Lucca Zucchino
2 years ago
I will definitely contact them again if I need another installation in the future.
Δημητρης Αλεξανδριδης
2 years ago
Marisol Fernandez
2 years ago
It's our new HVAC business in the neighborhood!
nickcretensis
2 years ago
The team was respectful of our home and cleaned up well after the job.
Isaac Rivera
2 years ago
Great service. Called company and got same day service for my heat. Was very grateful. Heat went out on one of the coldest days of the year. Tech came out worked so fast and efficiently. Also had a smile on his face. Would use them again and again.
あきーる
2 years ago
Truly professionals, I will surely call them back.
who am i
2 years ago
The professionalism and quality of service were outstanding. Highly recommend!
Okosun Osatohamen
2 years ago
They provide reasonably priced fast service.
Certified Pussy Eater
2 years ago
Very special thanks to recent workers that have visited. Excellent work!!! Great Job everybody!!! Kelp it up!
Ploy Anubodem
2 years ago
We're very satisfied with the job they completed for us.
MARK RYNEARSON
2 years ago
sri p
2 years ago
I had an excellent experience with Ryan from Right Choice. He conducted a thorough inspection of my HVAC system, addressed all necessary repairs, and explained everything clearly along the way. The work included replacing the condensate pipe, repairing the drip pan, insulating parts, and fixing wiring, all of which were completed efficiently and professionally.
Not only was the work done to the highest standards, but the communication and attention to detail were also exceptional. Ryan ensured everything was in perfect working condition before leaving and provided clear documentation, including photos, which were incredibly helpful. I highly recommend him for his outstanding service and professionalism.
Not only was the work done to the highest standards, but the communication and attention to detail were also exceptional. Ryan ensured everything was in perfect working condition before leaving and provided clear documentation, including photos, which were incredibly helpful. I highly recommend him for his outstanding service and professionalism.
Gloria gee
2 years ago
Very professional and informative. Did a great yes great very helpful
Etoria PolkReed
2 years ago
The technician was very helpful and knowledgeable. I will use right choice in future. Randy was great!
Gla Munante
2 years ago
rodolfobge
2 years ago
Everything went extremely well; they are outstanding professionals.
Simona Caruso
2 years ago
We won't think twice to give this company another call if necessary.
Victor Vidal
2 years ago
My heater wasn’t heating properly. They sent someone out the same day who fixed the problem immediately. They also put together a maintenance list for me to address, if/when I wanted to going forward. Great service. I will have them back.
Casa Villasdelrey
2 years ago
Wency funtilar
2 years ago
Arda Kılıç
2 years ago
wafa
2 years ago
Our aircon was fixed quickly by the fully equipped tech who showed up at our house. It resumed working in less than an hour.
Liana Manguerra Vicente
2 years ago
The installation was done smoothly and efficiently.
Jeremy Sorello
2 years ago
I don't regret hiring them for this job; they know a lot about the heating systems.
Krishna Das
2 years ago
They put my zoning system and thermostat perfectly in place.
Mirko Paul-David Vanzini
2 years ago
A truly outstanding service! Thanks to them, modern HVAC systems run rather well.
Leea Gpd
2 years ago
♥️♥️♥️
Vilchis Rodriguez Miguel Angel
2 years ago
Again, everything looks brand fresh; you people are incredible!
Mervin Josh Cagungun
2 years ago
I recommended them to all my friends.
FANOURIOS THERIOUDAKIS
2 years ago
This is the perfect company that you can completely count on.
Ilma Hasanbegovic
2 years ago
Their response was quick and they left everything working perfectly.
Life
2 years ago
Joaquin Martinez
2 years ago
They were quite open about the expenses as well as about the repairs they completed.
Luciana Gomes
2 years ago
Beautiful work ♥️🙏🏼
Joey Bernardo
2 years ago
Efficiently resolved a motor vibration issue in our HVAC.
Carros do Aed
2 years ago
Thu Hằng Trần
2 years ago
i hope all pets have a home they deserve. A loving home
Nove Grace Lawag
2 years ago
They help animals a second chance. Please donate!
Vania Borges
2 years ago
They follow your pace and interests as if it were for themselves.
Carla Stephens
2 years ago
I'm not sure who came up with the name Right Choice. They have been Wrong Choice since putting in our units. They didn't get permits, left wires hanging out by the outside unit. We've had more problems than enough with this company. We had to go to TDLR and the city because we found out they hadn't got the permits to put the units in. The city red tagged them. Right (Wrong) Choice came out and fixed the problem once the city got involved. However, because we have a parts and labor warranty with them, which was included in the price of the units, we still call them to do maintenance. Until the warranty runs out, we cannot use any legitimate HVAC company. I must add, they don't maintain ANYTHING. We hate to call them because the units work better before they come to do maintenance than after they come. Make it make sense. It seems like they are trying to destroy the units because the warranty will be running out soon and because we put a ding on their reputation with TDLR. Well, they're going to get another ding on their reputation. They are just...SORRY!
So, we called them out to do maintenance on the systems. Now, all of a sudden the downstairs unit needs a compressor. They came out today to put in a compressor around 3:00 pm, I think it was. I received a text message from my husband saying it was 8:52 PM and they were still here. JUST SORRY! While putting the compressor in, they broke our Ecobee thermostat and commenced to put another thermostat in that they had in the truck, which was nowhere near comparable to the Ecobee they took out. THEN, they walked out without fixing anything and didn't even let my husband know they were gone. Where is the ecobee thermostat? It's not theirs. Anyway, needless, to say we are still without air. Make it make sense! I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY. THEY ARE COMPLETE FAILURES on so many levels, new management or not. If I was a betting person, I'd bet they would never win a competition for who was the best HVAC company. It seems to me they've been working so hard to SEEK and DESTROY that they probably wouldn't know how to win the challenge. Almost every visit has ended with FAILURE and CHAOS! This is the last year of the warranty and they seem to be trying everything to destroy our units. Did I mention, I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY! Until next year, whenever they come cameras will be on them for submission to court. They don't like working with the camera on them probably because it shows that are not capable of fixing the problem. Or, that they're scammers.
I will be submitting a review here every week (or maybe everyday) until our units are completely fixed and until they provide a thermostat comparable to the one we had. I can't stand dealing with this company.
So, the saga continues...SMH
11.26.2024
Well, as I said before, the saga continues. And how about our warranty doesn't end until 2026. This is such a sad situation and for no reason. They are supposed to be replacing a compressor and a coil. BTW, it's always a problem with BOTH units. Every time they come, there ends up being a problem with something else. Now, it's the thermostat AGAIN! They can't get the thermostat to come on for the air conditioner. REALLY!!!? It was working before. Watch they say they have to come back next week...after Thanksgiving. Don't ever get parts and labor warranty because you continue to pay for it somehow or another. SMH. Bless their hearts. I'm convinced they'll never get it "right". Maybe they need to change their name to "Wrong" Choice or Absolutely "Wrong" Choice. My husband says give them a chance to fix it before I post a review. I'm posting anyway because no one would believe my prediction afterwards. When they're finished I will, if I'm wrong I will let you know.
So, we called them out to do maintenance on the systems. Now, all of a sudden the downstairs unit needs a compressor. They came out today to put in a compressor around 3:00 pm, I think it was. I received a text message from my husband saying it was 8:52 PM and they were still here. JUST SORRY! While putting the compressor in, they broke our Ecobee thermostat and commenced to put another thermostat in that they had in the truck, which was nowhere near comparable to the Ecobee they took out. THEN, they walked out without fixing anything and didn't even let my husband know they were gone. Where is the ecobee thermostat? It's not theirs. Anyway, needless, to say we are still without air. Make it make sense! I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY. THEY ARE COMPLETE FAILURES on so many levels, new management or not. If I was a betting person, I'd bet they would never win a competition for who was the best HVAC company. It seems to me they've been working so hard to SEEK and DESTROY that they probably wouldn't know how to win the challenge. Almost every visit has ended with FAILURE and CHAOS! This is the last year of the warranty and they seem to be trying everything to destroy our units. Did I mention, I CAN HARDLY STAND DOING BUSINESS WITH THIS COMPANY! Until next year, whenever they come cameras will be on them for submission to court. They don't like working with the camera on them probably because it shows that are not capable of fixing the problem. Or, that they're scammers.
I will be submitting a review here every week (or maybe everyday) until our units are completely fixed and until they provide a thermostat comparable to the one we had. I can't stand dealing with this company.
So, the saga continues...SMH
11.26.2024
Well, as I said before, the saga continues. And how about our warranty doesn't end until 2026. This is such a sad situation and for no reason. They are supposed to be replacing a compressor and a coil. BTW, it's always a problem with BOTH units. Every time they come, there ends up being a problem with something else. Now, it's the thermostat AGAIN! They can't get the thermostat to come on for the air conditioner. REALLY!!!? It was working before. Watch they say they have to come back next week...after Thanksgiving. Don't ever get parts and labor warranty because you continue to pay for it somehow or another. SMH. Bless their hearts. I'm convinced they'll never get it "right". Maybe they need to change their name to "Wrong" Choice or Absolutely "Wrong" Choice. My husband says give them a chance to fix it before I post a review. I'm posting anyway because no one would believe my prediction afterwards. When they're finished I will, if I'm wrong I will let you know.
HARRIET MONICA
2 years ago
Amh Mý
2 years ago
Their knowledgeable HVAC professionals truly are experts in their trade.
Delia Villa
2 years ago
Please continue helping animals!!! ❤️❤️❤️Outstanding services. From now on, I will only give this company a call if I have problems with my equipment.
Pedro Castillo
2 years ago
Coby is a very friendly, knowledgeable and professional who answered questions in a thorough manner.
L1ANƳ
2 years ago
We are satisfied with the work completed. 🙂
A.m
2 years ago
I am delighted with the installation of my ductless mini splits.
god bless y'all for helping pets 🙂
god bless y'all for helping pets 🙂
Rafaisha Ano
2 years ago
Their service technician was very punctual and solved the problem quickly and efficiently.
Orense Padua
2 years ago
We had gotten a few quotes before reaching out to them, but thank goodness we chose them because everything was a breeze.
Tuyul Import
2 years ago
The team arrived on time and completed the job with minimal disruption.
Yasmin Cabral
2 years ago
Sem dúvida, eu recomendaria este serviço aos meus amigos e vizinhos.
João Paulo Pascua
2 years ago
These gents help me to explain why my HVAC acts less than it should. For effort and behavior, an A+.
Daniella keeks A.R.M.Y
2 years ago
qi
2 years ago
Nico E
2 years ago
Quickly addressed an airflow blockage in our vents, very efficient.
Katy Quispe
2 years ago
They are excellent specialists.
Fatima Melody Greenway
2 years ago
sam murcia
2 years ago
We had our old ducts replaced, and the service was excellent. The new system is much more efficient and quieter.
great service
Huy Lê
2 years ago
I notice better air quality every time their specialists leave house following maintenance.
kyra Van Aswegen
2 years ago
Mai Phương
2 years ago
VALENTINA CAMPOS BRAVO
2 years ago
Was fantastic work with it
Ema Ivanov
2 years ago
Rohan Ahmed
2 years ago
I will absolutely use their services again.
Errol Jon Bagabaldo
2 years ago
Tuấn Hoàng Quang
2 years ago
Air duct cleaning was thorough.
Binh Phan
2 years ago
I had an AC installation done by this company, and the entire process was seamless.
Phan Anh Nguyễn
2 years ago
Joseph Otieno
2 years ago
We had an issue with a noisy AC, they came and fixed it right away.
Ngo Steven
2 years ago
Trân Nguyễn
2 years ago
-
2 years ago
Our air conditioning is working flawlessly.
Nguyễn Giang
2 years ago
Though their experts fixed my previous heating system, I felt I needed to replace it.
Linkgesh Supramaniam
2 years ago
Our old thermostat was replaced with a new smart one. The process was straightforward, and the new system works great!
Filip Olćan
2 years ago
Consistently caring, honest, and prompt service.
Tran Lee
2 years ago
Our business required a complete HVAC overhaul, and this company exceeded our expectations.
Tj Clark
2 years ago
Alfredo is a five star. He very friendly give lots of valueable info about the
job he's doing..# 1 down to earth kind of
Guy would recommend him to friends and
family..
job he's doing..# 1 down to earth kind of
Guy would recommend him to friends and
family..
Ezxun Official
2 years ago
David Gay
2 years ago
My AC Unit has problems and is an older model. Alfredo Ramos-Medellin was professional, understanding, and clearly presented my options. I appreciated his patience in explaining the advantages and disadvantages of those options. I appreciate his help.
Jose Amezcua
2 years ago
Alfredo was excellent he go over my HVAC system on cooling and heating he was very professional and did a greater job will hily recommend for any AC and heating needed going forward
Ed White
2 years ago
We are Right Choice club members, and we have had an excellent experience with them every time they have been here. This time was no different. Our HVAC system stopped working so we thought it may need refrigerant and called them for service. Randy, our service tech diagnosed a bad blower motor on a 4 year old air handler. We initially decided to have the work covered by our home warranty service, but that is a story for another time about a different HVAC service company. When it became clear we wouldn’t be working with that company, I reconnected with Randy at Right Choice. He was able to get the work covered under the manufacturer’s warranty and just finished replacing the blower motor. Everything is working great as expected! Randy was also able to fix the root cause of the motor failure so that this won’t happen again. He does great work!
From the install of our mini-split in the garage through this most recent repair, it is obvious we made the Right Choice using this company! See what I did there?
From the install of our mini-split in the garage through this most recent repair, it is obvious we made the Right Choice using this company! See what I did there?
Julian Gonzalez
2 years ago
Alfredo did a thorough job assessing insulation needs in my house. He gave me the different options I have and also suggested a couple of additional things for having a better attic. Very gals with the assessment and plan to add insulation to my attic.
Renbert Palacios
2 years ago
Very happy with the result. I do hope they will get all the help they deserve. Thank you.
betty bradley
2 years ago
Great and friendly service love our technician great guy.
Филип Милутиновић
2 years ago
Joey B
2 years ago
Our home is cool again! Thank you so much
Teresa Matte-Ramsdell
2 years ago
Lovely guy, very professional and a quick worker. They arrived late due to an emergency they had to take care of but other than that great service
Greydil tiguera
2 years ago
Amazing service! Did not expect this at all! Alfredo Ramos did an outstanding job! Super experienced and answer every question I had! I will definitely recommend this company to do your service check or fixes. 10/10! Loved it!
Lawrence Hornby
2 years ago
Excellent service. Very knowledgeable and friendly service rep.
kostaspaoksalonica
2 years ago
Shiri Gilat
2 years ago
Been working with the Right Choice a few years now for all my heating and ac needs.
Very professional, reasonably priced and always responsive and accommodating. They arrive on time and usually finish earlier than expected.
Alfredo came today to do maintenance on my 3 units. He’s so nice, very friendly, professional and thorough!! He took the time to explain and show me everything!
Very professional, reasonably priced and always responsive and accommodating. They arrive on time and usually finish earlier than expected.
Alfredo came today to do maintenance on my 3 units. He’s so nice, very friendly, professional and thorough!! He took the time to explain and show me everything!
Princess Grace Aninipot
2 years ago
Leonardo Kaltenbach Gomez
2 years ago
In general they offer an excellent service.
Юлия Плевако
2 years ago
I appreciated the technician's polite and professional demeanor during the visit.
Antonella Mecca
2 years ago
Thanks for the amazing service and keep up the good work guys!
Joke Sarat
2 years ago
Jessica López Jara
2 years ago
He didn’t just perform incredibly, he also quoted us a fair price. If needed, we will call this company with no hesitation again.
Nef
2 years ago
The entire staff of the company is completely great!!!
Kay R
2 years ago
They have been wonderful! We've met a few different techs and all were great. The most recent one was also just as great, Alfredo! We hope to keep enjoying their services, but at the same time we also hope not to have things break 🙂
Randall Hopkins
2 years ago
Very friendly and good at explaining the project issues and solutions. Technically very good.
Valerie Chengu
2 years ago
Please take care of the little dogs.
I don't have much but may God bless the kind hearts out there
I don't have much but may God bless the kind hearts out there
Bielin
2 years ago
Maui Dizer
2 years ago
Tim Fine
2 years ago
Alfredo was prompt and efficient. He was very good with communication and explained everything in detail. Super courteous and showed great customer service skills. Wore the booties in the house and cleaned up after himself. 5 stars!!!
Μαρία Πατεράκη
2 years ago
Dru Zivenzo
2 years ago
5-star service.
Angeline Nicole Ortiz (Angel)
2 years ago
The air conditioning repair was handled promptly.
Mariam
2 years ago
I can certainly recommend the firm and will use them again.
Kaye Arce
2 years ago
Sumit Mehrotra
2 years ago
Thank you Coby. Appreciate your help and recommendations
Ryder Legate
2 years ago
Alfredo came out today and performed routine maintenance on our HVAC system. He was kind and courteous, fixed a few minor problems we had, as well as helped us put our new filter on. Great service with a smile. Thanks, Alfredo!
Mike Farish
2 years ago
I have worked with Chris and Coby with this company. They were both very friendly, but most importantly was very honest with no updates and gimmicks which I really appreciated. I’d happily use this company again.
elizabeth ramsdell
2 years ago
Coby was friendly, knowledgeable and inspired confidence. He was efficient and fixed the system quickly. Thanks again
Eileen Estrada
2 years ago
The team was not only skilled but also very courteous and respectful.
Anh Huỳnh
2 years ago
The work was completed perfectly. Once again, thank you
Vichelle FRB
2 years ago
Thank you; it's satisfying to feel the coolness of the AC following the excellent installation they did!
Dragos Nisipeanu
2 years ago
Minh Trâm Nguyễn
2 years ago
Our ductless unit is the perfect addition.
Udeanu Theodora
2 years ago
We could not be more pleased with the relationship and work they have done for us.
Ан Чалъкова
2 years ago
Jhustine Rivera
2 years ago
nice 🙂
Agata Helman
2 years ago
They told me about new technologies for the HVAC.
Vũ Trần
2 years ago
Their knowledgeable team replaced our HVAC; they offered excellent advice.
Quỳnh Anh
2 years ago
Very good, I hope the dog and cat protection organization will be sustainable and more known
y chi
2 years ago
Alexandria Anna
2 years ago
AC repair was done swiftly. Tech was great.
Abucay, Jenny Marie U.
2 years ago
They answered fast, correctly identified the problem, and finished the fix quickly.
Vienesse Fhey Po
2 years ago
They listened to my needs and provided helpful suggestions.
Thanh Giang Đặng
2 years ago
Our heater stopped working during winter and we immediately called the company. The technicians came the next day and now my heater functions just fine
Hoàng Nam Lê
2 years ago
I found them to be skilled experts who excelled at their jobs.
Mark Stout
2 years ago
Great guy! Knowledgeable, helpful, and trustworthy! Best HVAC customer service I’ve experience!
Felipe Augusto Cabral
2 years ago
This company consistently provides good service
Yasmin El Gammal
2 years ago
The technician was friendly and gave useful advice for keeping our system in top shape
Marcus Benedict Custodio
2 years ago
Bảo Ngọcc
2 years ago
We love their HVAC service, they always arrive on time and charge us the lowest price possible.
Richard Von Ziggler
2 years ago
Their friendly approach and expertise were greatly appreciated.
Ga Aon
2 years ago
Expert heater installation; happy client. Couldn't ask for more from an HVAC company.
ナナシ
2 years ago
Donnie Gum
2 years ago
Alfredo was a excellent technician he walked through my ac problems and all the options that were there for me and my budget can not thank him enough for getting the ac going and cooling off this texas heat!
Precious Ubani
2 years ago
A trial will convince you!
Vinicius Felix
2 years ago
We definitely recommend their service. 10/10
Margarida Ribeiro
2 years ago
I would rate this company and its workers 10 out of 10.
LOAN 's
2 years ago
Yuko Ono
2 years ago
These guys are top notch.
Paschal Newton
2 years ago
Good, i want to help all the abandoned dogs and cats out there
Jennifer Hawkins
2 years ago
Jon was friendly professional and completed the job quickly. We got an appointment the same day we called and the company stayed in contact until he arrived-very satisfied & recommend highly!
Blane Brewer
2 years ago
Use this company at your own risk. I was sold a brand new air handler in the attic because it was suggested that just cleaning the coils etc would be almost as expensive as a new unit, this was in 2023. I signed up for the maintenance plan along with the duct cleaning service that took over 6 months to complete due to re-scheduling and equipment problems. They actually tried to show up at 7 pm for a 4 hour job. 6 months later our scheduled maintenance service is due and when the tech completes the service he tells us it is not operating properly the pressure is too low, sounds like a warranty issue to me but then I'm told the plenim that was installed on the unit was incorrect size and not in the original price of the unit. My reply was why was it installed incorrectly in the first place! So in order to fix my problem they quoted me another $2400 to fix and then took 5 months getting back to me and offered to install at half price. This is not how business should be handled, they should have taken care of this it was their mistake.
Would not recommend.
Would not recommend.
KAD
2 years ago
Right Choice has been amazing in taking care of what we need. Their service is professional and great at following up Abiel was our technician that came out and took the time to explain any concerns or issues I was having with my AC and made great recommendations. He went above and beyond and I highly recommend Right Choice.
Anatoli Berezovsky
2 years ago
Right Choice was fantastic. They texted me a reminder that my A/C hadn't been looked at and that it was time to look at it. Honestly, I didn't even know that I should be doing this, but I'm glad that I did, because I did have an issue with the A/C several years ago where it stopped working in the dead of summer and required emergency maintenance. So my goal now is to prevent that from happening.
Alfredo Ramos was fantastic. For a low rate, he did a thorough diagnostic workup of my unit and everything related to it and helped me make the decision as to what to do next. He took his time explaining things and clearly knows how these things work. I really enjoyed meeting him and working with Right Choice.
Alfredo Ramos was fantastic. For a low rate, he did a thorough diagnostic workup of my unit and everything related to it and helped me make the decision as to what to do next. He took his time explaining things and clearly knows how these things work. I really enjoyed meeting him and working with Right Choice.
Lee Elmore
2 years ago
Johnathan did a great job for us. We had a tree root grow into our main house drain and it was totally blocked. He got here very fast and went the extra mile to get the pipe completely clear. He is very professional and efficient at his job. 10/10 would recommend. He really saved us a lot of headache before the long weekend.
Call or Text for Great Service